Ideas:  

Organize the sales pages by need, not product line

Feb 4, 2007

537 Votes

Status: Implemented

The Dell shopping experience is all about Dell -- not the user. Currently, you have to walk through each product line, narrow by model, etc. This isn't very useful to my mom, or anyone new to Dell. Even the latitude/inspiron choice is never explained. Start with features -- walk the user through the choices until they get the perfect PC. What size do you want? What are you going to do with it? Etc. Status Update Check out our new Assistance Seeker to shop by what you need, not by price!

537 Votes | 33 Comments

Categories: Dell Web Site, Inspiron, Latitude,

Windows Biometric Framework (WBF) driver for Latitude E Series with Broadcom USH CV w/ fingerprint reader

Mar 3, 2010

74 Votes

Status: Implemented

DELL should provide a Windows Biometric Framework (WBF) driver for the device Broadcom USH CV w/ fingerprint reader that comes with DELL Latitude E Series laptops to allows using the built-in fingerprint reader with any WBF compatible applications (UPEK, DigitalPersona...) by making it recognized in the Biometric Devices Control Panel from Windows 7. In my opinion this would improve the usability of the fingerprint reader significantly. Status update: Please see Martha's comment and link to the new driver. Thank you all for your patience, and thank you to norbalino for the idea submission!

74 Votes | 86 Comments

Categories: Accessories (Keyboards, etc.), Service and Support, Latitude,

$2500 base price is outrageous for the XT Tablet

Dec 11, 2007

62 Votes

Status: Implemented

I can't believe Dell would shoot itself in the foot like this. After people waiting so long on Dell's tablet only to get a watered down spec list and huge price tag. http://www.engadget.com/2007/12/11/dell-latitude-xt-tablet-is-official-sexy/ "12.1-inch WXGA (1280 x 800) in CCFL ("outdoor display," up to 400cd/m2) and LED backlight options Capacitive touchscreen(!!) with palm detection (this, if anything, could enable that supposed multi-touch), and active digitizer. Intel Core 2 Solo or Duo ULV at 1.06 and 1.2GHz, respectively ATI Radeon X1250 UMA Graphics Up to 3GB memory, runs Vista Ultimate or Business 40GB or 80GB 4200 RPM drive, 120GB 5400 RPM drive, or 32GB or 64GB SSD HSDPA or EVDO rev A., 802.11a/b/g/n options, Bluetooth 2.0, and gigabit Ethernet connectivity ExpressCard54 and SD slots, 1394, VGA, (3) USB 2.0 Scroll wheel, biometric reader, TPM 1.2, super low profile power adapter Up to 5 hours battery life with standard 43WH pack, up to 9 hours with extended 45WH pack; Energy Star 4.0 compliant 3.57 pounds (presumably without battery), 1-inch thick" At least offer a version without the multi-touch to lessen the cost a bit. I am still in shock that this comes with only 1 speaker. I'm still waiting for a 13.3" tablet with usable specs like the following... http://www.ideastorm.com/article/show/66820/Put_some_attitude_into_the_Latitude Status Update Please see jackie_c's comment

62 Votes | 52 Comments

Categories: Latitude,

13.3" Latitude

Dec 7, 2007

18 Votes

Status: Implemented

The Latitude line boasts the right set of features for many business users, but the lack of a 13.3" model is a serious gap. A 13.3", 4 - 4.5 pound model is ideal for on-the-go computing (trains, planes, etc). I believe Dell would find an eager market among mobile professionals waiting for such a machine. The XPS M1330 is a nice notebook, but it lacks some key business-class features such as a docking station port. Status Update Please see Vida_K's comment below

18 Votes | 5 Comments

Categories: Accessories (Keyboards, etc.), Latitude,

Do a Latitude NETBOOK preferably sub-$1000

Nov 4, 2008

16 Votes

Status: Implemented

 As a PC admin for a company, I see a huge demand for a 12 inch netbook, basically, put the Inspiron 12 in a tux and toss an enterprise BIOS on it. The E4200 is great, but it is too pricey, the netbook has killed the days of charging $2700 for a 12 inch 3LB executive notebook because these $500 toys can do the same job: give me the inspiron 12 in black with optional EVDO and a 2gb dimm. how do I answer when I am asked why I paid $3000+ for something comparable to a $400 toy in the home store? Status Update  Check out the Latitude 2100 for more details

16 Votes | 0 Comment

Categories: Latitude,

Upgrade the D420 (Lighter, Faster, and more Expensive)

Apr 5, 2007

14 Votes

Status: Implemented

Dell needs a more powerful ultra-portable. This will obviously come with a higher price, but I think if the options were available, people would go for it. Now I'm not going to be like some posters who suggest a top of the line video card in this model -- frankly, it's an ultra-portable machine and people buy it for battery life and size. 1) Change the ram configuration. If nothing else changes, integrate at least 1gb so we don't have to waste a 2gb stick in the additional slot (to still end up with 2gb). Better yet, change the chipset to something that supports more ram (and dual channel if the current does not). 2) Flash: Best option would be to offer a 1.8" flash drive option (esp when those 64gb models hit the market). This would greatly improve performance over the current 4200rpm drive (which is the biggest current required trade off for the D420). Alternatively, at least integrate a few gigs of flash somewhere within the notebook. I hate a flash drive sticking out of something this small when trying too use readyboost. 3) There are better batteries out there in terms of size, weight, and power. Consider offering them. People will pay for them. Status Update Please see Vida_K's comment below

14 Votes | 4 Comments

Categories: Accessories (Keyboards, etc.), Latitude,