IdeaStorm
Over 18,907 ideas submitted. 740,944+ votes. 97,857+ comments. 531+ ideas implemented.
Comments Page (2 of 4)
Energy Star Label vostro & latitude laptops.
Jan 7, 2013
3 Votes
Status: Acknowledged
Dell needs to make the Energy Star logo/label available on vostro and latitude laptops currently these indication are not not avilable on the vostro laptop and also on any Latitude laptop series.also not mentioned on invoice.Hope his change will be implemented stricky
Categories: Advertising and Marketing, Desktops and Laptops, Service and Support,
Dell Misrepresentation
Dec 23, 2012
4 Votes
Status: Acknowledged
Dell received a PC Magazine Editor's Choice for their XPS One 27.http://www.pcmag.com/article2/0,2817,2404922,00.aspThe specs on the unit that was evaluated are on the following PC Magazine website:http://www.pcmag.com/article2/0,2817,2404922,00.asp?tab=SpecsDell, in their website, shows the PC Magazine Editor's Choice logo for the XPS One 27.http://www.dell.com/us/p/xps-one-27-2710-aio/pd?oc=fxdwvx32h&model_id=xps-one-27-2710-aioThe One 27 that was given by Dell to PC Magazine to evaluate was a non-touch model.It came, according to PC Magazine's spec sheet -- website attached above -- with a i7 processor.The non-touch One 27 now being sold by Dell -- and having the PC Magazine Editor's Choice stamp -- has an i5 processor. No upgrade is available according to Dell Sales.http://www.dell.com/us/p/xps-one-27-2710-aio-t/pd.aspxBut that fact is cleverly concealed or fudged.Now Dell can tap dance around their misrepresentation -- including the PC Magazine Editor's Choice being so visibly stamped on their Dell One 27 website.But as a Dell customer -- I've ordered several Dell computers over the years -- this is really pathetic.There are other changes to the One 27 non-touch system now being sold by Dell which have the PC Magazine Editor's Choice. But baiting/luring potential customers with having won PC Magazine's Editor's Choice for their non-touch One 27 but switching processors on the one for sale now is bad enough.At least I may be entertained by Dell's tap dancing around this concern.
Categories: Advertising and Marketing, Desktops and Laptops,
Google partnering
Jan 16, 2013
2 Votes
Status: Acknowledged
Dell should consider partnering with Google to become their exclusive OEM. The Google eco-system rocks and will in time put both Apple and Microsoft on the ropes. Take a look!
Categories: Advertising and Marketing,
Wireless Transmission for Convertible Ultrabooks (3 ideas)
Dec 4, 2012
1 Vote
Status: Acknowledged
Nowadays, there is a tendency to go for sleek ultrabooks since most people are using their device (tablets, netbooks, notebooks etc.) mostly for media consumption (youtube, facebook), communication (skype, messenger), internet surfing, text editing (office) and job related tuneling. (VPN, SSH)These all require medium processing power, i.e. 6GB RAM, 128GB SSD, Ivy Bridge i5 will be more then enough for these purposes. Interested users can always tweak one for their specific interest but my first idea is that optimal ultrabook should be based on these specs. After this, we think about the other factors such as weight, resolution and tablet mode. We should note that SSD and ivy bridge should almost be must for ultrabooks due to their performance / (power X area) efficiency. Similarly, Intel Rapid Start, Smart Connect and Smart Response technologies should be default in all models since they are perfect fit for the concept of ultrabook.My second idea is keeping the standards at least Full HD (1080p) or more and providing convertable ultrabook options for especially 13-14" range, which I believe the most optimum screen size. The idea of New XPS 12 is very brilliant, congratulations to the designer. I tried a lot of ultrabooks this Black Friday and found it most successful, not surprised at the price. However, why don't have the same convertibility and full HD display in 13" and 14" sizes?Here comes my last but not the least important idea. This is more of a design innovation rather than chaning the product portfolio. After making the perfect 13-14" ultrabook, the only problem will be battery and weight, which are also trade-offs among each other. If we look at the New XPS 12 reviews, even for 12" people complain about weight mostly.My idea is seperating the display completely with a switch, which activates wireless transmission mode. The screen part will only have a seperate slim large-plate battery and wireless receiver. These 2 batteries will work together when the screen is attached, charge each other and return easily +10hr with light use and +6hr moderate use time. Having only a super-slim battery, RX/TX chip and a small microcontroller dedicated to detect touch and send to RX front end, one can make a 1080p 13-14" screen very slim and light. It will be much lighter than iPad or other tablets since all the motherboard, RAM, CPU, main batter etc. will be on the keyboard side. Intel's WiDi technology can be used towards this purpose. Of course the TX quality will drop with the distance but one can always keep the main part in his car or in her bag or anywhere in the house.To sum up, the screen will only provide use interaction (touch & display & tiny speakers) and the main CPU, HD, RAM, WiFi/4G chip, keyboard/mouse circuitry, soundcard/ethernet parts etc. will always work in the main keyboard side. Alot of custom power saving/cycling features may come into play when this kind of technology occurs. This way, we'll be able to get all our basic needs from a sleek ultrabook and we'll have the best tablet (lighter, slimmer, lower-power) as long as the video TX quality does not suffer from latencyFeel free to contact me for brainstorming and more information,Thanks,Gokhan Ileri
Categories: Advertising and Marketing, IdeaStorm, New Product Ideas,
STARS
Nov 30, 2012
1 Vote
Status: Acknowledged
WHERE IS THE STARS PROGRAM THEY HAVE BEEN ADVERTISING FOR MONTHS ON TV ???? I CANNOT SEEM TO FIND IT.............HELP PLEASE????
Categories: Advertising and Marketing, Desktops and Laptops, Service and Support,
solar power to recharge pc
Nov 22, 2012
1 Vote
Status: Acknowledged
just a thought because of all the uncertainties of the future of electricity dell should produce a solar-paneled encased pc. as well as a solar powered case, so all a person would have to do when in transit is either plug the pc into its carrying case which has a solar regenerator implemented into the bag.so that it recharges itself while you walk,bike, etc to your next destination. it would definately cut down on all the wires and cords you usually have to carry normally, also make the plug-in universal, so that if you change , or upgrade the pc you dont have another set of cords to deal with, which could lead to major confusion not knowing which cord goes with which pc and cutting out the stress of having to search for the right cord because you either left it in the hotel room or it accidentally got cut or the tip broke or the wire inside the power cord broke. and your laptop is dying with no way of recharging it, its your only link to the world youre in the middle of nowhereville. where even if you didnt lose the cord you still cant charge because last time i checked there are no electrical outlets attached to trees or rocks, unless you know something different than i do. so make the outside of the pc a solar panel making it self charging, so any time of the day it is ready to use, and you have an attachment (usb maybe) that just flips out from the bag and plugs in, it being solar powered as well. this could potentially save millions of dollars. because you are not using any electricity. and no landfills are being filled with junk cords. solar panels cost next to nothing to make really, no harmful emmissions, cant hurt you, well you get the picture. so you probably have something like this already, but if not then this would be considered a copyright or trademark or whatever this idea is. and would appreciate proper handling of this idea of mine, Linda Lennie , b. jan 21, 1966. thank you
Categories: Advertising and Marketing, Environment, New Product Ideas,
Re-build your *ENTIRE* phone/chat sales and support staff
Oct 23, 2012
2 Votes
Status: Acknowledged
I really like Dell computers and own many of them up until last year. Last year I tried many times to buy a new Dell laptop but the Sales staff, both from the online chat and phone support, was horrible. Get rid of the idiotic flowcharts and question process they use to select a machine. If the customer has an idea of what they want and your staff doesn't know enough about the product to immediately select a device, then don't waste the customer's time. I went through 4 reps that asked the same dumb questions and arrived at the same incorrect configuration. Gone are the days when we had to explain megabytes and PCI busses. Dell's approach is to dumb down the selection process so we have such broad categories as Gamer or Home PC and then artificially try to shoehorn the more technically savvy customers into these categories. I can build my own PC if needed, but I go to Dell for a certain configuration and some measure of aesthetics. It's annoying to have to sit through some call center person as he reads some flowchart to me. Do you play games? Do you run Excel? Might you be interested in this fine laptop bag? So, if the customer wants a certain thing, maybe it is 32G of RAM in a laptop or a particular type of keyboard or a certain screen size, build your selection process so that the call center rep can select these particular items. If the selection does not exist, either locate the next closest configuration or have some sort of voting process for these feature sets. The worst thing you can do is to spec a system that's missing the one or two "must haves" that the customer requested. The old Dell that I liked would help me build a laptop according to my needs. So yeah, some consultant probably sold Dell on the idea that outsourced call centers would really be better... Doesn't seem to be working for me. Just gives me indigestion after a call. So for the social networking aspect... Online forums have existed for years and years. They are nothing new, except instead of Usenet feeds we have Facebook pages and Google+ circles. 1) Don't treat your social media presence as just another webpage. Engage your customers on the site with polls, questions, etc.. And don't just put out polls and pose questions. Answer the questions, take action based on the polls. There's a danger in that the online folks may not be representative of your actual markets (e.g., business users may not spend a whole lot of time on your FB page) but you can gauge this with demographic data available from all the major players. 2) Don't be a "Like This Page" [redacted]. Many sites throw out these contests to get Likes and Circles. The problem is that your comment feed ends up being filled with noise.. "Hey", "Add me", "I like your page".. And eventually the people who are really interested drop off because of all the chatter. Sure, gain followers but aim for relevant followers and not just bots and professional contest winners (yeah, they exist). 3) Don't use schills. The most annoying and credibility busting ploys is to use paid schills to hawk a product. Believe me, they're easy to spot. 4) Design is important. Keyboards without proper function keys are useless to programmers. Just saying. 5) Media is important. Provide product ads and info pages that are "you-tubable", mobile aware on different browsers, and use new tech. E.g., there are 3D plugins for most browsers.. why not use them to showcase a product. Create videos explaining how to use a technology or why the design decision was made. E.g., I became a bigger fan of the Nexus 7 Android tablet once they explained *why* there was no media slot.
Categories: Accessories (Keyboards, etc.), Advertising and Marketing, Service and Support,
Bring Back the Zino
Nov 18, 2012
1 Vote
Status: Acknowledged
please bring back the zino. great comps to appleTV but less expensive.
Categories: Advertising and Marketing, Dell Community, Retail,
Dell Laptp Models
Nov 13, 2012
2 Votes
Status: Acknowledged
There is no any Dell Laptop Models Like N5110Why Dell company Stop this modeal and why dell comany not lunch new models likedell inspiron N5110 & N4110Dell must lunch new modeal like N5110 & N4110Due to stop this modeal there is most seles become lessbecouse people like num lock key bord modelsso i requst as pleas lunch new models with numbrical keybord.
Categories: Advertising and Marketing, Desktops and Laptops, Retail,
Older users - make it easier for them to use
Nov 10, 2012
2 Votes
Status: Acknowledged
There are thousands of BOOMERS a day headed your way, think of ways to make computers easier for us users over 70. Many of us have not the best eyesight, hearing & think a bit slower than 30 yrs ago.Round up a bunch old folks that would like to use computers but find them to complicated to use for their limited use, email, very simple photo program to burn a DVD to send to their family, write business letters in a simple fashion, and a simple excel program to keep track of expenses. An example is the real small type right here that one must strain to see what is being written, I am having to lean forward to see this. Tell your web page guy to make the type at lease 12pt.I am sure there is a market there if you explore. Yes I have seen the putr advertised in AARP mag, but I do know just what is there.An example is Photoshop elements, the learning cure of this is way to complicated, most of us have a large amount of photos taken over the years, all they want to do is gather them pick out the good ones burn a DVD in a simple fashion and send to family or friends with no need for the complicated editing available on PSE.You can be sure HP will not have the smarts to explore that uncharted market.Have a a MATURE divison - devlop-sell..Keith
Categories: Advertising and Marketing, Dell Web Site, IdeaStorm,