IdeaStorm
Over 18,900 ideas submitted. 740,915+ votes. 97,840+ comments. 531+ ideas implemented.
Comments Page (1 of 21)
Use better CPU coolers in Dell desktops
May 22, 2013
1 Vote
Status: Acknowledged
As a owner of a Dell Inspiron 530s SFF system I got secondhand, I opened it to clean the dust and noticed how small the CPU cooler is, and needless to say I was shocked being it can handle a much larger CPU cooler, despite being a SFF system. There is wasted room in this and many other Dell systems like it where a better CPU cooler can be used, but isn't done. I have also seen this done on the BTX Dells where they use a puny heatsink in a huge CPU cooling shroud and it leaks more air then it cools. This is rediculous on so many levels, it's not even funny. I would like to see Dell use better CPU coolers then they do now. I find it sad the CPU cooler from a 2007 Barebone PC that fits in this system is much better then the factory one. I should not have had to replce my CPU cooler to get better tempatures for the CPU. I also used much better thermal paste then Dell, which made a huge difference compared to the stock material too.
Categories: Desktops and Laptops, New Product Ideas, Storm Session Topics,
Better screen apect ration for future precision
May 21, 2013
2 Votes
Status: Acknowledged
For professional users, provide an option to get 16:10 format or 3:2 for the screen.What matter for us is high quality screen, excellent led backlight with decent physical _height_ because we program, design, use office suite and very little video.I'm not speaking of pixel resolution BUT physical aspect ration.I have a m4400 upgraded with an SSD and I'm just hoping not to need to buy a mac book pro just because they provide laptop with good aspect ratio for WORK...
Categories: Desktops and Laptops, New Product Ideas,
Alienware m11x r4 plz
May 19, 2013
1 Vote
Status: Acknowledged
dell/alienware please make the alienware m11x r4 many people want it back and you can bring people who liked the m11x back and gat more money also ypo can make it have the intel haswell a hd screen dual cooling fans for less noise heat and consumer satisfaction also make it have the optinon to choose windows 7 or 8 because many people dont like windows 8 also if you can make it have a reasonable price like 900-1000 also improve the video card to nvidia 780m if you can so please bring it back many people will apriciate it so plaese make it
Categories: Desktops and Laptops, Alienware,
Best Service Delivery from DELL
May 18, 2013
1 Vote
Status: Acknowledged
Hi AllI purchased a DELL Inspiron 1510 Laptop in year 2010. I was bit apprehensive of choosing DELL at the first instance as there were many brands available and i was unaware of Service quality of DELL.The Laptop i purchased got damaged within a week as the screen was damaged while handling, i broke down with fear that i lost all my money and talked to customer care person, fortunately i took 3 years complete accidental cover for my laptop. To my amaze, the laptop screen was replaced within a week, and it was my first good experience with DELL. Had it been other supplier must have either denied or deferred stating that this things are not covered, or you have to pay this or so. Last 3 years of experience has changed my view of DELL, now i am deadly fan of DELL equipments.I feel myself lucky that i purchased DELL laptop. Hope to get service from DELL in ensuing years as well as i got in past yearsRegards
Categories: Dell Community, Desktops and Laptops, Service and Support,
Stay Away! Dude it's a Dell
May 17, 2013
2 Votes
Status: Acknowledged
I returned a laptop less than a year old for repair. The repair technician claimed the laptop was returned damaged. The service rep said it was either dropped, pierced or had something spilled on it. I would like to attest that none of the above was true. I received the computer from the employee I personally inspected and tested the computer. I tested it to be certain the RAM cards were not broken, and that the power cord or battery was not the problem. I then packed it up about three weeks ago and sent it to Dell (in the prepaid Dell box) fully expecting to have it back and in operation in about 10 days. But what ensued were about ten phone calls varying in length from five minutes to about 45 minutes (one at 5:30 AM) with a variety of service reps whose favorite line was “I understand how you are feeling”. They seem all like decent people but it appeared no one was communicating with each other because I got the same story every time. “It’s not covered by warranty because the computer was dropped.” This is what has been finally landed on after first not knowing initially if it was result of a spill or the casing pierced or it was dropped. Again it was not dropped spilled on or pierced. On principle I could not say it was when it was not. Persistently I kept up the communication and finally spoke with a Dell rep in the Philippines. After being on hold for ten minutes, hHe said it would be repaired and returned. When I hung up we had a minor celebration at the office but when it was returned it was not repaired but it was damaged. The hinge was now cracked and Dell now insists that’s the way we shipped it. Finally the escalation rep agreed to check with DEPOT (whatever that is) to find out if it was damaged in transit. Its hard for me to expect a favorable outcome.So beware I would not wish this experience on my worst enemy! So my idea is to treat the cust0mer with respect. The worst things you can do to any one is to ignore and stonewall them.So my idea is to treat the cutomer respectlfully by being responsive. Get rid of the on hold quagmire. Work on defragmenting your internal communication and enpower your reps to be able to make decisions. Lastly try to remember not everyone lives in the central time zone.
Categories: Desktops and Laptops, Service and Support, Small Business,
Improved cooling system in gaming laptops...
May 17, 2013
3 Votes
Status: Acknowledged
Ok so some let's say top gaming laptops can have liquid cooling system which efficiently could be much better than air one so processor/main board/graphic card could be overclocked more without risking overheat... This should include small tank/processor, graphic card and main board should be built in water slide and some small fan to push heat that cooling liquid absorbed. I don't tell that will be cheap system and only for laptop 15,6 or bigger...Gaming laptops aren't being bought by beginners so completion fluids shouldn't be hard. Only laptop should has soft that power off laptop if cooling liquid is below critical level to prevent damage, also it should remind to fill tank.Sorry for my language but I'm not from English speaking country.
Categories: Desktops and Laptops, Gaming, New Product Ideas,
looks good, sounds good
May 16, 2013
2 Votes
Status: Acknowledged
This looks like a very good idea, you should put this on all laptops/computers, though make sure it can filter out background noise and succesfully recognise everything you say, whatever accent you have or however fast/slow/slurred you are, as some voice-recognition technology is just terrible for doing those simple tasks, and can get "worse hearing" over time.
Categories: Desktops and Laptops, New Product Ideas,
Best Laptop Ever?
May 16, 2013
1 Vote
Status: Acknowledged
surely there's a laptop out there that can't be beaten? perhaps one with great specks and not a single down-side? Idea-a laptop that really is the best, perhaps with the following specks:-Cost below £2000, not everyone has a massive wallet.-large screen, over 15", look more toward the 17-19" mark-long battery life that doesnt wear out over time, if it's 5+ hours, let it stay that way 'till it dies, not be down to 1 hour in less than a year-good cooling system, most laptops have a big problem with over-heating, place components in good places and have more than 1 fan, perhaps even a "breathable" keyboard, backlit keyboard=bonus-a lot of memory/storage, 120GB, 7200rpm hard drive, a Duo core processor and at least 2GB of RAM-at least 4 speedy usb ports-blue-ray/re-writable dvd drive-HDMI port, to connect it to the TV at will-good quality webcam and microphone-windows 7-wireless broadband access built-in, to keep people from being tethered to Wi-Fi hotspots-advanced 3D graphic chips, along with 512MB of dedicated graphics memory-Great sound system-3 year warrenty, a good laptop should last at least 3-5 years.it'd be great if it looked nice too, such as the alienwares, but less chunky, and have a cool name, like... Wolf, or wolvenware or something. I'd buy one for sure!
Categories: Desktops and Laptops, New Product Ideas,
LapTop LCD Scanner
May 15, 2013
1 Vote
Status: Acknowledged
Hii Really i need a scannar today , and asked myself , how can we get this beniefits in any time when we carry or laptop and need to send an Email . I put my papers and certificate on the screen of my laptopb N7110 and asked mself what is the next generation of the LCD ? can we upgrade the feature to become an LCD SCANNER LAPTOP It's Amazing idea for me . what about Dell ? [personal information redacted]
Categories: Desktops and Laptops, New Product Ideas,
Improved XPS 18
May 15, 2013
1 Vote
Status: Acknowledged
I'm assuming it's going to be refreshed with Haswell/Core 4000 series. What I more or less require for the high end skus (i5/i7) Iris or Iris Pro graphics Make the dock stand a proper dock with gigabit ethernet, additional monitors, usb ports, etc (or make it an optional more expensive dock/stand) Thunderbolt and/or hdmi/displayport for a second monitor (possibly in the dock) 256 and 512GB ssd options I would like to replace a 17" desktop replacement laptop with the xps 18 tablet/all-in-one. Laptops are getting smaller these days... and I like the mobility, but I like larger keyboards and mice so if I can keep a decent screen size (18" vs 13-15" for a nice laptop) and just skip the laptop keyboard/trackpad altogether it seems like a win to me. I always prefer wired ethernet though (see dock) and use at least one additional monitor (again dock) and do occasionally play some games (iris/iris pro) and do some couch web browsing (tablet). Ideally I could remove the tablet from the stand/dock without having to unplug all the usb devices/additional monitor(s). I don't want a usb->hdmi conversion like some of these usb3 docks are doing, I'd much prefer a true external monitor connection.Other nice to haves Possibly a higher res option (like 2560x1600) wacom digitizer
Categories: Desktops and Laptops, New Product Ideas, Mobile Devices,