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Eye Mouse

Dec 18, 2014

1 Vote

Status: Acknowledged

With an additional 'eye button'  key on the keyboard, pressing the new button will move/click the cursor on what part of the screen you are looking. Using an additional button ensures the mouse doesn’t move around when you look at other parts of the screen Using the button enables you to move quickly between areas of the screen more efficiently then a mouse of keyboard shortcuts. It would be very handy when using a spreadsheet or most data entry type task. This is especially usefully if you use multiple screens. All you need to do is look at the new screen, press a button on your keyboard and type away on a different application. This would be very useful to businesses. 

1 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Software,

​Fix Alienware 17 Fan Tables

Dec 1, 2014

5 Votes

Status: Acknowledged

The Alienware 17 (and I believe the 18) have a well-documented problem with heat, especially the NVidia 880M GPU. The main problem these laptops have is a locked down fan table, meaning we cannot set the fan speeds higher than the laptop allows. Normally this would not be a problem but for some reason the fans are locked to a lower RPM than they are capable of; 4600 RPMs for the CPU and 3400 RPMs for the GPU. Both fans are capable of ~5000+ RPMs. It is also interesting that the fan CFM has been lowered as well to ~1.66 for the CPU and ~1.7 for the GPU, down from ~3 for the CPU and up to ~11.7 for the GPU in the Alienware M17X R4. The built in fan table is also sluggish to respond and only allows a few set RPMs instead of a smooth curve. For example the GPU can be 0, 1700, or 3400 RPMS. This means that the GPU will become very hot, 85+ degrees Celsius, before the laptop compensates. It is not uncommon to see 90+C on either the CPU or GPU in these laptops. There is also a point when the fans cannot blow enough air to keep the heatsink cool and will either cause the temperatures to become very hot and/or the laptop will shut off. This is especially noticeable for people that have a high end unlocked i7 CPU or a hot GPU like the 880M. At the very least we need the fans to spin at full RPM to allow for max heat dissipation. It would be even better if we could set our own fan speeds/curves through software like the Aurora has or with a key combination like Clevo has implemented (FN+1=100% fan speed) that runs the fans at full speed. A BIOS based option would also work so that we could choose a fan profile, use the default fan table we have now for a quiet option or something but at least allow users to pick a higher performance, more aggressive option. Ideally a fan control software option would be into the Alienware TactX software which would allow users to customize their fans to what they want, similar to what the Auroras have (http://i.imgur.com/ZYX5RCb.png). I would also like to address the overclocking options these machines are lacking but without better thermal dissipation it is a moot point. These machines can barely run stock much less overclocked. In summary, the fan tables and fan spin up temperatures should be variable and/or more aggressive instead of arbitrarily limited. There is no reason to limit the thermal dissipation potential of a laptop. Not only would it benefit customers but I'm sure there would be less complaints and service requests which would save Dell/Alienware money. Besides the fan control and CPU overclocking options these are outstanding laptops. It is odd that machines known for their extreme performance and desktop-esque features would suffer from basic problems no previous generation did. I can only speak for myself, but I think a lot of people would agree with me that these are major flaws. I will not be purchasing or recommending another Alienware product if this is not addressed. Thanks for your time.

5 Votes | 2 Comments

Categories: Desktops and Laptops, Software, Alienware,

More Laptops/Desktops offerings with Ubuntu Linux, Fedora or ChromeOS

Dec 1, 2014

2 Votes

Status: Acknowledged

It would be great to see more offerings from Dell with Ubuntu Linux, Fedora or ChromeOS as a operating systems, e.g. entry level laptops, desktops computers or thin clients. Linux is a very versatile operating system and in many ways more advanced than others such as Windows or MacOS. There's generally very broad driver support and Desktop-focussed operating systems such as Ubuntu Linux, Fedora or ChromeOS have matured a lot over time with a strong oren source community so that they are robust and very easy to use.

2 Votes | 0 Comment

Categories: Desktops and Laptops, Operating Systems,

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