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Abolish PCs with 2GB of RAM

Apr 24, 2016

2 Votes

Status: New

Seriously, 2GB isn't enough these days. You get a lot of negative feedback from people that just don't know any better and just sort by price and buy cheapest and they're surprised that the machine locks up when you try to open a couple tabs and run MS Word. It's thouse things that burn an image in people's heads of Dell selling lemons and when in reality, it's mostly a problem with only having 2GB of RAM and other vendors have the same problem. I applaud VAIO putting an end to 1366x768 in their Laptops and while that resolution is the bane of my existance, I can see the people intrested in inexpensive machines not caring, but those people would care when their computer locks up. Now, you can't do anything about the user's lack of computer knowledge, (or can you?) but if they were trained how to avoid shady sites and to know what a virus scam looks like, making the computer either $20 more expensive so you can add in more RAM would be doing your part to minimize issues and protect your image.

2 Votes | 0 Comment

Categories: Desktops and Laptops, New Product Ideas,

Make Mechanical Keyboards

Apr 24, 2016

2 Votes

Status: Acknowledged

There are people that buy Mechanical Keyboards and it doesn't have to be flashy with RGB lights, (unless it's Alienware branded) but there's your XPS and your Optiplex audience that really doesn't need anything flashy, but they like having switches with good tactile feedback. I'm not saying make it standard, but you could offer it as a stand-alone and/or as an accessory upgrade on the product page. You could also offer a Key sampler so your home and business customers can know what they're getting into before they buy so they can get a feel for it and know how much noise it will make.

2 Votes | 0 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops,

keyboardless clamshell laptop

Apr 19, 2016

1 Vote

Status: Acknowledged

We need a double sided laptop, one without a top or a bottom, but where both halves of the clamshell are bottoms. The idea is each side has a touchscreen, and whichever one is down is the side that dynamically becomes the keyboard. Ideally you could use the tactile gel filled screen that creates bumps so you know where your hands are on it without looking. Ideally one could flip it all the way around like your current convertables. Then you just need a way to inform it which one is the one you want to look at, or maybe you want to look at both, like if you're playing Battleship. It would be especially neat to engineer the halves to be identical so in assembly you have half the parts in building it... or maybe double. But then having two 8-core processors and 2 graphics chips would make it a decent powerhouse of a system, but basically you're adding a hinge to dual tablets with all the capabilities that would imply with the doubled hardware, and the cost savings of not having to design and source all the components that go into a keyboard/touchpad setup on your device. Do it especially right with the connecting half having a super minimal, or non-existant bezel, and you end up with a single screen spanning the two halves.

1 Votes | 1 Comment

Categories: Desktops and Laptops,

wireless device for portable harddisk.

Apr 4, 2016

1 Vote

Status: Acknowledged

 Could you please make a portable device where I can plug my USB HDD and access that HDD via my Dell laptop wifi. It's been always a pain carrying portable HDD connected to laptops USB port. Also through this kind of wifi device I can connect my tablet and mobile phone to my USB hdd.I think powering to HDD might me challenge, but if we can attached this device with mobile powerbank than we can easly fix this challenge. Or powering through mobile adapter.  

1 Votes | 0 Comment

Categories: Desktops and Laptops, New Product Ideas, Mobile Devices,

Laptop for U

Apr 2, 2016

1 Vote

Status: Acknowledged

Monitors (in customer care departments) should have some attracted background which entertains customers who sits in front. They should be some sort of videos or puzzles to entertain customers who sit in back of monitors. Instead of waiting long hours in front of customer services departments. Better if named as (Customer PC or PC for U)

1 Votes | 1 Comment

Categories: Desktops and Laptops, Enterprise, IdeaStorm,

Used Laptop Community

Mar 31, 2016

1 Vote

Status: New

I am a part-time graduate student pursuing their MBA while working full time as an electrical engineer. I have the same laptop that I got my sophomore year of college (about 7 years ago), and have had the same one ever since. Recently while doing some school work at home, it totally crashed and is essentially obsolete. I have a work laptop, but we are not supposed to take it home unless we plan on using it for company business. I really have no need for a laptop aside from school, and I will graduate in 5 months. I wish there was somewhere locally that I could purchase or even rent a laptop to where I didn't have to go through craigslist or some electronics store. 

1 Votes | 0 Comment

Categories: Dell Community, Desktops and Laptops, Enterprise,

Include MAC address on package labels

Mar 31, 2016

1 Vote

Status: Acknowledged

It would be nice to include the MAC address on the same label with the Service Tag information.  It would be great to have a barcode for the MAC address without any colons.  We need to add the MAC address of each device to Active Directory for wireless network authentication.  We also include the device MAC address in our inventory database.Other options would be to add a barcode label on the device with the MAC address or allow us to download the Service Tag and MAC address information from the Dell Premier website.

1 Votes | 0 Comment

Categories: Desktops and Laptops, Education, Service and Support,

Mobile Phone AirDrop for Battery

Mar 30, 2016

1 Vote

Status: Acknowledged

Apple's iPhone has a popular feature known as AirDrop where individuals can transfer files between their phone and laptop without attaching the two electronic devices physically with a cord. Instead, the information is transferred electronically when they two devices are near one another. I think that this idea could be very useful if it were applied to the battery life of devices. There are times when my phone battery is dying and I transfer my files to my laptop to continue working. However, I would like to discover a way to electronically charge/transfer battery power from my charged laptop to my dying mobile device. Although the idea is vague, I believe it would be very beneficial to all mobile device owners.

1 Votes | 0 Comment

Categories: Desktops and Laptops, Software, Mobile Devices,

Alienware Laptop Keyboard

Mar 30, 2016

1 Vote

Status: Acknowledged

Hi, I was recently looking at Razer's blade stealth and to be honest I'm quite impressed.....by the keyboard ligthing. I was also looking at lenovos upcomming y900...and I was quite impressed.....by the keyboard lighting...Both these laptops have implemented rgb customisable lighting that's never been seen on a laptop...with waves, raibows, touch and ripple effects...both have extremely customisable options. Alienware's lighting system is a trademark of their systems....it's quintessential! However other manufactures have taken, what once was a unique selling point and made it even better. So my idea would be to implement more lighting configurability, (not sure if per key lighting is feasable but it'd be a welcome addition)...but the basics (like the one stated above would be adequate. Lenovo have also implemented a mechanical keyboard into their y900 without the extra bulk, that'd be another welcome feature on alienware's machines. So how do they go about doing this ? well, they could either do it in house....or (what I was hoping they'd do) was partner with Roccat (who they are currently partnering with when it comes to periferals)...You could work with Roccat to design a great customisable (hopefully mechanical) rbg backlit keyboard.That's the ideawhat do you think ? Thanks :)  

1 Votes | 0 Comment

Categories: Desktops and Laptops, Gaming, Alienware,

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