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Updated Intel Rapid Storage Technology (IRST) OROM in Dell M4400 BIOS

May 21, 2014

2 Votes

Status: Acknowledged

Hello!I just downloaded the latest BIOS for Dell M4400 (A29) and latest Intel Rapid Storage Technology software available in the download section on Dell's website.While the IRST software is relatively updated (version, it's a shame that the OROM in the BIOS is still the ancient Because of the old OROM version, some functionalities of the software are not available and/or limited.So this is my idea: it would be quite easy for Dell to provide a BIOS at least with the same OROM version as the IRST software it provides through its driver download page.Even better would be if Dell did a general update and provided the latest software/BIOS OROM for Intel ICH8M-E/ICH9M-E/5 Series SATA RAID Controller found on the M4400, and not just the version that dates back to 2010.So my idea in short is: can Dell provide through its download page the *latest* version of Intel Rapid Storage Technology (IRST), *both* for the windows software/drivers *and* for the BIOS OROM? I'm sure it would make a lot of users happy.Thanks!

2 Votes | 7 Comments

Categories: Desktops and Laptops, Servers and Storage, Service and Support,

Server Support

Apr 30, 2014

1 Vote

Status: Acknowledged

Over the last few years when a PowerEdge Server had Next Business Day Warranty, a technician could still call in on weekends to get support. Recently Dell changed their policy to only Servers with Pro Support could call in on weekends. There are a lot of older servers that do not have Pro Support and they should be grandfathered in for support on weekends. A lot of small companies can only be accessed on the weekends for upgrades, i.e. hardware or software. This limits the support that Dell has always been famous for. As a Dell Reseller this new Polciy change has made me think about how to Support my customers and what Hardware and from what Vendor they will be recieving it from in the future.

1 Votes | 1 Comment

Categories: Desktops and Laptops, Servers and Storage,

How are SSDs in notebooks increasing productivity?

enhanced hybrid Hard Drive

Apr 23, 2014

1 Vote

Status: Acknowledged

while there are "hybrid drives" which fuse a small amout solid memory into a larger standard disc hard drive, my suggestion would be intergrating a removable memory stick to the hard drive to allow users to deside how much solid memory they would like (if any), to keep the internal hard drive profile down, a laptop style "pop up ddr" or memory slot could attached to the unit. 

1 Votes | 3 Comments Join Storm Session

Categories: Desktops and Laptops, New Product Ideas, Servers and Storage,

What is the SSD effect on data center performance?

Performance and Efficiency

Apr 14, 2014

4 Votes

Status: Acknowledged

We already have a few Equallogic hybrid arrays which have provided a decent bump in performance versus their non-SSD counterparts, but are looking to start transitioning to all SSD storage arrays for the increased performance to support our increasingly virtualized environment (will be approaching 98% virtualized by EOY) while also reducing our power draw and cooling requirements.  Additionally looking down the road 5+ years we feel that all flash arrays will become the norm as costs continue to come down, and technologies like dedupe and compression become common place in tier 1 storage.As we make the move to AFA storage, we plan to make use of SSDs in our ESXi hosts for server side caching via vFRC or PernixData's FVP to offload demand from our SAN and provide a better experience to our customers.

4 Votes | 1 Comment Join Storm Session

Categories: Desktops and Laptops, Servers and Storage,

SME Server Form Factor

Nov 7, 2011

2 Votes

Status: Partially Implemented

My idea is based around the need for Small and Medium sized enterprises to have a new form factor created around their very specific need to get datacenter capable components that cannot be situated in a dedicated datacenter.   Their needs are getting ever more sophisticated but its hard for them to have multiple tower servers or one powerful server situated in an office environment. If they did go for rack servers a large rack dominates the office space and of course remains loud due to the BPU output. I am therefore proposing a new standard be created around the traditional rack platform but meets specific criteria for SME; 1. Size (Office Space) 2. Power (Efficiency) 3. Cooling (Reduced active cooling)   My idea is around taking the traditional server rack 'U' format and shrinking it to a more suitable standard for SME's. i.e. 'Mini U'. It could be around 50-70% of the normal depth and width and a maximum of perhaps 50% of the height. This rack could then take mini U servers, storage, switches, routers, UPS's, patch cabling etc. It would likely need to be an open standard in order for other vendors to build equipment to the new standard or offer rack mount kits for their existing equipment.   With Mini ITX and ATX becoming more commonplace and Intel driving down the TDP of their processors we must surely be in a situation where these servers could be produced effectively. Think along the lines of a blade computer but one that is stand alone and mountable.   These racks could also be used for Enterprises for satellite offices too.   When working for a Microsoft Gold Partner we were frequently told by Microsoft that theres a lot of consultancies going for the large corporates and yet there are literally hundreds of thousands of SME's in the marketplace desperate for more IT maturity.   Obviously cost is always going to be a factor but the volume might become comparable to large enterprises when taking into account the number of businesses out there.   With Microsoft's essentials platforms you could pretty much have an OEM appliance marketplace developed as well as Open source opportunities.   I know for me as an SME consultant I would love to have equipment like this available that allows me to help a small business but allow them the headroom for years to come. Especially because VMWare offer ESX SME solutions too.   Its an idea I have been thinking about for a couple of years so happy for it to be dissected, good or bad, pros and cons.   Richard Status Update: This idea has been Partially Implemented with the announcement of the Dell PowerEdge VRTX converged solution.  Thank you for posting!

2 Votes | 0 Comment

Categories: Servers and Storage, Small Business,

Compellent Logo on drive carriers

Apr 15, 2011

5 Votes

Status: Implemented

Following Dell's acqusition of Compellent, it appears that a decision was made to remove the Compellent logo from the front of each drive carrier. I discovered this after purchasing (and recieving just yesterday) a new shelf of 15K SAS disks for my Compellent SAN. Here's the new shelf as installed (the new shelf is on the bottom).As you can see, not only do the new drives not match the rest of the system, but also (and perhaps more importantly) the Compellent branding is significantly decreased, making the array look like a generic no-name disk array. Yes, the Dell|Compellent logo is present on the right-side bezel, but that's a miniscule amount of real-estate compared to having a logo on each drive carrier.Please consider bringing back the Compellent logo on these drive carriers.Thank you![Personal information redacted]

5 Votes | 0 Comment

Categories: Advertising and Marketing, Servers and Storage,

Android based lightweight Server idea

Feb 22, 2011

5 Votes

Status: Under Review

In every enterprise there is a need for a lightweight server, running a domain server, email server, webserver for intranet, etc  These servers don't need much processing capability, but as they run all the time need to be energy efficient and not take up too much room.  Of course a lot of these are virtualised now, but this doesn't suit everyone. My idea is to create a new server platform which is basically an android based mobile phone without the phone connectivity and to either rely on wifi, or add a network connection.  For disk based tasks add an SSD drive which would be fast and also low heat/energy. Android can easily run domain server, email server, etc software  The OS can also be locked down to prevent virus attacks, and because it can be treated as a true appliance the maintenance for the device would be very low (no running large numbers of windows updates etc) Because of it's size, you could fit a very large number of this appliance servers in a rack mounting kit. In terms of creating these devices, a lot of the software and hardware already exists already. Please let me know what you think of this idea.

5 Votes | 2 Comments

Categories: New Product Ideas, Servers and Storage,

Allow non-Dell Certified Drives to work with PERC H700 and H800 RAID controllers

Feb 11, 2010

36 Votes

Status: Implemented

The newest PERC H700 and H800 RAID Controllers have this new "feature" that should be removed in the next firmware release: "Blocking of non Dell certified drives being used with PERC H700 or PERC H800" That quote was taken directly from perc-technical-guidebook.pdf Dell has confirmed that those controllers will prevent an off-the-shelf SAS or SATA drive from being used.  Right now there is no way around this besides purchasing a different controller. There is NO indication of this "feature" when purchasing the system.   Dell claims that they do this becasue their drive firmware is superior and that they will be selling them for at least 10 years.   What do I do after 10 years? What if I need a replacement NOW and can't wait a few days? What if I don't want to pay Dell's 250% markup on drives when I can get the same drive from the same manufacturer from for less than half the price? I (and many people on the linux-poweredge mailing list) propose this solution: The controller or OMSA should remind the user that the non-Dell drive is not supported by Dell and require the user to acknowledge this before the drive can be used. That way Dell can cover their behind and the user has the freedom they expect from Dell. The current approach of blocking the drive can only be described as greedy.  Especially because Dell does not make an effort to inform people before the purchase the hardware. Status Update:  Please see Dennis_s' comment for further details.  Thanks for posting!

36 Votes | 17 Comments

Categories: Servers and Storage,

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