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GameGirl

Dec 12, 2014

1 Vote

Status: Acknowledged

I wanted to work with Dell or Alienware to make this game system that can play pc games and classic game boy games.It is compatible with any Game boy games and most steam games.

1 Votes | 1 Comment

Categories: Gaming, IdeaStorm, Alienware,

​Fix Alienware 17 Fan Tables

Dec 1, 2014

5 Votes

Status: Acknowledged

The Alienware 17 (and I believe the 18) have a well-documented problem with heat, especially the NVidia 880M GPU. The main problem these laptops have is a locked down fan table, meaning we cannot set the fan speeds higher than the laptop allows. Normally this would not be a problem but for some reason the fans are locked to a lower RPM than they are capable of; 4600 RPMs for the CPU and 3400 RPMs for the GPU. Both fans are capable of ~5000+ RPMs. It is also interesting that the fan CFM has been lowered as well to ~1.66 for the CPU and ~1.7 for the GPU, down from ~3 for the CPU and up to ~11.7 for the GPU in the Alienware M17X R4. The built in fan table is also sluggish to respond and only allows a few set RPMs instead of a smooth curve. For example the GPU can be 0, 1700, or 3400 RPMS. This means that the GPU will become very hot, 85+ degrees Celsius, before the laptop compensates. It is not uncommon to see 90+C on either the CPU or GPU in these laptops. There is also a point when the fans cannot blow enough air to keep the heatsink cool and will either cause the temperatures to become very hot and/or the laptop will shut off. This is especially noticeable for people that have a high end unlocked i7 CPU or a hot GPU like the 880M. At the very least we need the fans to spin at full RPM to allow for max heat dissipation. It would be even better if we could set our own fan speeds/curves through software like the Aurora has or with a key combination like Clevo has implemented (FN+1=100% fan speed) that runs the fans at full speed. A BIOS based option would also work so that we could choose a fan profile, use the default fan table we have now for a quiet option or something but at least allow users to pick a higher performance, more aggressive option. Ideally a fan control software option would be into the Alienware TactX software which would allow users to customize their fans to what they want, similar to what the Auroras have (http://i.imgur.com/ZYX5RCb.png). I would also like to address the overclocking options these machines are lacking but without better thermal dissipation it is a moot point. These machines can barely run stock much less overclocked. In summary, the fan tables and fan spin up temperatures should be variable and/or more aggressive instead of arbitrarily limited. There is no reason to limit the thermal dissipation potential of a laptop. Not only would it benefit customers but I'm sure there would be less complaints and service requests which would save Dell/Alienware money. Besides the fan control and CPU overclocking options these are outstanding laptops. It is odd that machines known for their extreme performance and desktop-esque features would suffer from basic problems no previous generation did. I can only speak for myself, but I think a lot of people would agree with me that these are major flaws. I will not be purchasing or recommending another Alienware product if this is not addressed. Thanks for your time.

5 Votes | 2 Comments

Categories: Desktops and Laptops, Software, Alienware,

Alienware Graphics Amplifier CPU Support

Nov 14, 2014

2 Votes

Status: Acknowledged

As I understand it now, by connecting a Graphics Amp to a Alienware laptop, the internal GPU is bypassed and lies dormant. That is great from a thermal point of view, and should limit CPU throttling due to heat, but could the laptop not maybe alter the CPU accoringly (Overclock more) or even better, use the internal GPU to assist the CPU. Maybe dedicate it to physics calculations for games, or find another way for it to be used to raise the CPU performance of the laptop. Adding the desktop GFX card is awesome for the GFX side of things, but having the internal card just sit there, seems like a bit of a waste. If it can be used, it would be awesome!  

2 Votes | 0 Comment

Categories: Gaming, New Product Ideas, Alienware,

Alienware Graphics Amplifier for Alienware 18 & 17

Nov 13, 2014

4 Votes

Status: Acknowledged

The new Alienware Graphics Amplifier (AGA) looks very nice. In fact, it'd be very good if it supported Alienware 17 and 18. I think Dell should add AGA port on future Alienware 17 & 18.Is it possible to utilize the Mini DisplayPort on current Alienware 17 and 18 as a Thunderbolt port? Existing 17 and 18 have to be able to enjoy AGA too.AGA has to support multiple cards for SLI & CrossFire and giant graphic cards. Hence, users will be able to enjoy desktop SLI and CF performance on Alienware laptops.Different PCIe slots (e.g 1x and 4x) have to be present too. The fact that sound card option won't be available on Alienware laptops (alright you win, Dell) is ok. Yet I'd be very happy if AGA supported PCIe addon cards. Thus, users will be able to install different PCIe cards such as sound card and SSD.

4 Votes | 12 Comments

Categories: Accessories (Keyboards, etc.), Gaming, Alienware,

Sound Card option on Mobile Alienware

Nov 9, 2014

3 Votes

Status: Acknowledged

Dell has to restore the sound card option on their Alienware laptops. Currently, users can alter several components such as GPU, CPU and Memory.However, why won't Dell add a sound card option? It'd be very nice if users could choose different sound cards.Each user has got their own sound card preference. Hence, Dell should consider restoring the sound card option. 

3 Votes | 0 Comment

Categories: Desktops and Laptops, Gaming, Alienware,

Relocate the Alienware Card Reader

Nov 9, 2014

4 Votes

Status: Acknowledged

Alienware card reader is located directly above the DVD drive. Unfortunately, this is very problematic as users can accidentally put memory cards in the DVD drive since the drive itself is a slot-loading variant. Once it's there, rescuing it can be very difficult. Dell should relocate the card reader to another location. For example, the empty space between the right-side USB 3.0 ports and DVD drive is vacant. Dell can also relocate the card reader to the empty space next to the audio ports on the left side of Alienware.

4 Votes | 3 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

Offer Premium Cooling to Laptops

Oct 30, 2014

7 Votes

Status: Acknowledged

When the Aurora was still selling, Alienware offered an optnio to have "Premium Lqiuid Cooling" that would improve heat efficiency. Recently, Alienware updated the BIOS of the 17 and 18 that offered overclocked levels for their CPUs. Within this article, heatsinks were shown, different from the ones previously found in the laptops (at least, as far as I know).  With the Alienware 13's release and its goal to be cool when gaming (and not hot like most other thin gaing laptops), that got me thinking. Why not offer a cooling option that has better heat sinks and better thermal paste.Even with better heat sinks, the laptop won't be cool enough. This is where the improved thermal paste comes in. In this article, there is a chart of most thermal pastes, and some are pretty useful like Gelid Extreme or Coolaboratory Liquid Pro. There are two of many directions to go with this Use 1 of the TIMs in the chart and charge a fee for applying them (and useing them). 3rd party vendors are already doing this, so it wouldn't be hard to implement. Create a TIM (TIM is thermal paste, just called Thermal Interface Material) that has around the cooling power of these TIMs. What results come from these? Better overclocking potential, better performance, a cooler laptop, and ability to offer components that otherwise would be too hot for the laptop. Since Alienware laptop's have the ability to modify the fan curev with HWInfo, it almosts nulls the reason to have complete control over the laptop.To prose an exmaple, the 13 has an i5 ULV CPU. That itself bottlenecks the desktop GPU in the Graphics Amplifier (despite it increasing game performance). Right now the 13 comes with the i5-4210U, and sur eneough it'll come with the i7-4510U. While Broadwell-U offers more power over HAswell-U, it would much better if the 13 offered a mobile-entry level quad core i7 (like the i7-4712HQ for example). If not that, then a dual-core i7 mobile like the i7-4578U or upcoming i7-5557U (taken from here). The charger the 13 has (130w) is should be capable for sustaining a GTX 860m and these i7's.I will mention that there should be a restriction when configuring the 13 or any thin/small Alienware laptop (if more come) when choosing these CPUs, like how there is a restriction with the Area 51 needing to have a 1.5k watt PSU to hold three GPUs. A price point of at least $75 to $100 should be the cost of this "Premium Cooling" option.If that is done, the potential of Alienware laptops will expand and can claim "most ppwoerful laptops" title back. This is a win-win scenario for consumers and the company. People buy guaranteed powerful and cool laptops that have the ability to become even more powerful with the Graphics Amplifier, and Dell/Alienware get more sales.

7 Votes | 9 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

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