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Alienware graphics amplifier proper desktop gaming edition

Mar 25, 2015

1 Vote

Status: Acknowledged

Same as normal amplifier expect it supports flagship desktop GPU in 2-way SLI/CrossFireX (single chip cards only so no double Titan Z or R9 295X2, alienware is meant for regular gaming not setting world records), desktop Intel K or X CPU (AMD equivalent) and a 1000 watt 80 Plus Gold PSU (to give you plenty of overvolting and future upgrade headroom).    

1 Votes | 3 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

Alienware 18 Inch laptops discontinued

Jan 7, 2015

33 Votes

Status: Acknowledged

I've just found out that Dell in it's wisdom have discontinued the 18 inch models in their laptop range.I think this is a VERY short sighted decision.Alienware are marketed as and I quote "The most powerful laptop in the universe" end quote.Dell have released a second rate device called an "AMP" which is "supposed" to increase the 17,15 nd 13 inch's video power, long story short - It doesn't.So this being the case, why would Dell remove what is known worldwide to be one of the best and most powerful laptops available from a range dedicated to gaming that is not only marketed as "All powerful" but also the best in the world.Not a happy camper.IMO - A very bad decision.Bring back the king of laptops........

33 Votes | 65 Comments

Categories: Desktops and Laptops, Retail, Alienware,

Strengthen laptop ribbon clips

Jan 5, 2015

4 Votes

Status: Acknowledged

Had a technician out to replace the LCD on my Alienware M14x-R2 and he said that the optical drive clip was broken, which requires the motherboard be replaced.  2 problems1) The motherboard should not have to be replaced just to replace that stupid little plastic clip that is really removable.2) Can't Dell come up with a better way than that stupid flimsy clip to hold a ribbon cable in?  Dell used to do it better.

4 Votes | 3 Comments

Categories: Desktops and Laptops, Alienware,

Better Express/Service Tag

Dec 22, 2014

3 Votes

Status: Acknowledged

So looking at my laptop, the tackiest part of it is the express/service tag.  Every Dell I've ever had, and my Alienware, it always wears out and becomes unreadable even while it is still there.  My current tag has the laminated layer peeling off and it's annoying.  This is probably a problem on the products that get transported (laptops & tablets) more than stationary products (desktops & servers).

3 Votes | 6 Comments

Categories: Desktops and Laptops, Alienware, Mobile Devices,


Dec 12, 2014

1 Vote

Status: Acknowledged

I wanted to work with Dell or Alienware to make this game system that can play pc games and classic game boy games.It is compatible with any Game boy games and most steam games.

1 Votes | 3 Comments

Categories: Gaming, IdeaStorm, Alienware,

​Fix Alienware 17 Fan Tables

Dec 1, 2014

5 Votes

Status: Acknowledged

The Alienware 17 (and I believe the 18) have a well-documented problem with heat, especially the NVidia 880M GPU. The main problem these laptops have is a locked down fan table, meaning we cannot set the fan speeds higher than the laptop allows. Normally this would not be a problem but for some reason the fans are locked to a lower RPM than they are capable of; 4600 RPMs for the CPU and 3400 RPMs for the GPU. Both fans are capable of ~5000+ RPMs. It is also interesting that the fan CFM has been lowered as well to ~1.66 for the CPU and ~1.7 for the GPU, down from ~3 for the CPU and up to ~11.7 for the GPU in the Alienware M17X R4. The built in fan table is also sluggish to respond and only allows a few set RPMs instead of a smooth curve. For example the GPU can be 0, 1700, or 3400 RPMS. This means that the GPU will become very hot, 85+ degrees Celsius, before the laptop compensates. It is not uncommon to see 90+C on either the CPU or GPU in these laptops. There is also a point when the fans cannot blow enough air to keep the heatsink cool and will either cause the temperatures to become very hot and/or the laptop will shut off. This is especially noticeable for people that have a high end unlocked i7 CPU or a hot GPU like the 880M. At the very least we need the fans to spin at full RPM to allow for max heat dissipation. It would be even better if we could set our own fan speeds/curves through software like the Aurora has or with a key combination like Clevo has implemented (FN+1=100% fan speed) that runs the fans at full speed. A BIOS based option would also work so that we could choose a fan profile, use the default fan table we have now for a quiet option or something but at least allow users to pick a higher performance, more aggressive option. Ideally a fan control software option would be into the Alienware TactX software which would allow users to customize their fans to what they want, similar to what the Auroras have ( I would also like to address the overclocking options these machines are lacking but without better thermal dissipation it is a moot point. These machines can barely run stock much less overclocked. In summary, the fan tables and fan spin up temperatures should be variable and/or more aggressive instead of arbitrarily limited. There is no reason to limit the thermal dissipation potential of a laptop. Not only would it benefit customers but I'm sure there would be less complaints and service requests which would save Dell/Alienware money. Besides the fan control and CPU overclocking options these are outstanding laptops. It is odd that machines known for their extreme performance and desktop-esque features would suffer from basic problems no previous generation did. I can only speak for myself, but I think a lot of people would agree with me that these are major flaws. I will not be purchasing or recommending another Alienware product if this is not addressed. Thanks for your time.

5 Votes | 5 Comments

Categories: Desktops and Laptops, Software, Alienware,

Alienware Graphics Amplifier CPU Support

Nov 14, 2014

2 Votes

Status: Acknowledged

As I understand it now, by connecting a Graphics Amp to a Alienware laptop, the internal GPU is bypassed and lies dormant. That is great from a thermal point of view, and should limit CPU throttling due to heat, but could the laptop not maybe alter the CPU accoringly (Overclock more) or even better, use the internal GPU to assist the CPU. Maybe dedicate it to physics calculations for games, or find another way for it to be used to raise the CPU performance of the laptop. Adding the desktop GFX card is awesome for the GFX side of things, but having the internal card just sit there, seems like a bit of a waste. If it can be used, it would be awesome!  

2 Votes | 1 Comment

Categories: Gaming, New Product Ideas, Alienware,

Alienware Graphics Amplifier for Alienware 18 & 17

Nov 13, 2014

4 Votes

Status: Acknowledged

The new Alienware Graphics Amplifier (AGA) looks very nice. In fact, it'd be very good if it supported Alienware 17 and 18. I think Dell should add AGA port on future Alienware 17 & 18.Is it possible to utilize the Mini DisplayPort on current Alienware 17 and 18 as a Thunderbolt port? Existing 17 and 18 have to be able to enjoy AGA too.AGA has to support multiple cards for SLI & CrossFire and giant graphic cards. Hence, users will be able to enjoy desktop SLI and CF performance on Alienware laptops.Different PCIe slots (e.g 1x and 4x) have to be present too. The fact that sound card option won't be available on Alienware laptops (alright you win, Dell) is ok. Yet I'd be very happy if AGA supported PCIe addon cards. Thus, users will be able to install different PCIe cards such as sound card and SSD.

4 Votes | 13 Comments

Categories: Accessories (Keyboards, etc.), Gaming, Alienware,

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