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NEW Alienware M11x convertible please.

Aug 26, 2014

1 Vote

Status: Acknowledged

1. When R3 got canned a lot of us were gutted and I myself being Malaysian couldn't even buy an R2 without going through grey imports via local tech forums' dealers. Which was unacceptable since there's a proper Dell Malaysia but at the time for whatever possible reason(s), the newly acquired Alienware line were way too slow to arrive. Top it all off with the reason why R3 got canned was due to low demand???2. Intel Broadwell on 14nm process is coming and there's AMD Kaveri, why can't we have BOTH options available for a new M11x? In-house engineered end product design should overcome the usual TDP, heat and power draw issues instead of just rebadging a Clevo or reference design?3. Competitors such as nVIDIA with their newly launched SHIELD tablet and Razer with their Edge and Edge Pro systems can mount a more serious challenge with each SoC + CPU's progress incoming, so I feel that my idea here are more than just timely.

1 Votes | 2 Comments

Categories: Desktops and Laptops, Alienware,

Bring Back "Wake From USB" BIOS Setting In Alienware 14, 17, & 18 Line Up

Aug 20, 2014

6 Votes

Status: Acknowledged

This really hurts customers who want to have a computer that you do not have to press the power button everytime, to just wake from sleep. I was so used to every desktop, laptop, I've owned to be able to wake from sleep/hiberation with a mouse click. Now this option is gone from later bios revisions and it is awful. Please Bring It Back!

6 Votes | 5 Comments

Categories: Desktops and Laptops, Alienware,

Dual PSU dapter or bigger PSUs as options for ALienware 18s and X51s

Aug 11, 2014

2 Votes

Status: Acknowledged

Still same issues not enoughh power to even run basic speeds on most recent lapptop according to specs on the Alienware 18 i jjust bought should be 3.5 Ghz but cpu throttle kicks in due to low voltage at 2.5 ghz with dual gfx  cards enabled so definately still need option to add 2nd power supply via adapter or special cable or option to buy bigger PSU or maybe alienware docking station which would allow two Standard PSUs to be connected So that us enthusiast can use and overclock our systems as they were meant to  be able to 

2 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Alienware,

New Alienware Line-Up

Aug 10, 2014

1 Vote

Status: Acknowledged

I started writing this earlier and I was almost done, but for whatever reason the browser decided to refresh my page and I lost all my work! I was not happy about it, but I still wanted to get my idea out there so after a short break, I’m trying again. I may have forgotten some things so please ask any questions you may have. Suggestions and constructive criticism are welcome as well. New line-up: Alienware 18, Alienware 15, Alienware 12/13 Alienware 18: I say drop the 17 and keep the 18 incher because every other manufacturer has a 17" model as well. Very few have an 18 inch. In fact, I don't believe any other manufacturer has an 18" gaming monster like the Alienware 18. If dropping the 17, the 18 should get all the features that were available on the 17 but not the 18, such as 3D, which would look great on that high resolution 18.4" display! And with the option of dual GPUs it would be so much easier to get the extra power needed to run a game on a 3D display. The Alienware 18 is very unique and I believe the best desktop replacement laptop out there. Plus, you can change nearly every component in the case, just like you could in a desktop PC (except for the motherboard). Summary: All out performance model, that is unique and cannot be compared to anything else on the market. Alienware 15: I believe another 15" model should be brought back as the midsize machine. The m15x was dearly loved and for good reason. It had incredible performance for the size, a replaceable GPU, and was still small enough to be considered portable. When the m14x came out I thought it was awesome. A portable machine that could play all your games at or near high settings and still offered portability, but you don't need a 14" to do that (I'll get to that in the next paragraph). The m14x /Alienware 14 was and is not fantastic at anything. It gets decent battery life, plays games well, is ok as a portable machine (although it’s heavy and very large for its size), and you can’t replace the GPU. Essentially, everything it did, it did ok to good. For this line-up I believe it would have no place. It doesn’t have the high performance that the Alienware 18 and 15 would have, and can’t match the portability and battery life that the Alienware 12/13 would have. The AW 15 would essentially be a baby AW 18 for those who can't shell out the money it costs to buy that kind of a premium machine. The m15x already had replaceable graphics cards in its lifetime and now it can have replaceable processors as well. Also, while not as portable as other 15" laptops it can still be used that way if needed. I saw plenty of people able to squeeze 3+ hours out of their machines, which is impressive given the performance it offered and the size of the computer. Summary: Midsize model for those looking for a blend of high performance with the option for mobility. Alienware 12/13: The m11x got a lot of popularity when it came out. People couldn't believe what such a small sized computer was capable of, and quite honestly I would love it if just the m11x was brought back. But I'm suggesting a 12 or 13" size computer instead for a couple of reasons. First off, at the 12" mark it gives the option to use an IPS panel, and on a 12 or 13" screen, higher resolutions, such as 1600x900 or 1920x1080 would be much more useable than on the 11.6" m11x. Secondly, going to a 12 or 13" screen would be a much easier jump from a 14" or 15" screen than going straight to 11 inches and would fit in to the new line-up much better as there would only be 2-3 inches of gap between the screen sizes instead of 4 inches. Also, Alienware wouldn’t need to market this as a "netbook" anymore. Simply as an ultraportable gaming machine. Personally, I'd like to see an Alienware 12. Like the AW 18 there is nothing like it on the market and it would keep a clean look in the new line-up with a 3" gap in screen size between all models. For this model, I would like to see what the m11x had. Extremely long battery life, extremely portable, and good graphics performance with a decent processor to match. A lot of people looked down on the m11x, but the R3 could play Battlefield 3 on high settings at native screen resolution at a very comfortable frame rate. And there is obviously a demand for such a computer, especially for one made by Alienware. A look at eBay or craigslist shows the premium price that the m11x is still demanding. Even the very first generation of them are being sold for 400+ dollars, while the R3 is usually up for $800+ with very few going for below $600. Summary: Ultraportable model that offers the option to stay away from the charger all day, but still has the graphics performance necessary to play the most modern games at medium-high settings (depending on screen resolution).

1 Votes | 1 Comment

Categories: Desktops and Laptops, Gaming, Alienware,

More and better Alienware peripherials (Idea update)

Aug 1, 2014

4 Votes

Status: Acknowledged

 I recently submitted an idea (http://www.ideastorm.com/idea2ReadIdea?v=1406801808772&Id=087700000009G72AAE) about serious Alienware peripherials. I've been asked to tell more specificly what would I add or change; I commented it, but no one replied, so now I'm going to explain my ideas better. About headsets:  Headsets of different colours and preferences (wired/wireless for example), and better more designs (some people find the TactX headset ugly, but don't remove it)  About mice: Mice with more macros, with long and thin LED's (I like them) and more customization, like a mouse that comes with different weights to add or remove, or removable palm/thumb rests, or a wireless one. About keyboards:  A mechanical keyboard. Also, the design of the current TactX keyboard is like the old laptops' keyboard, it's time to evolve.You should make one with at least four different lighting zones analog audio ports, USB ports, and you can do something really innovative (imagine that you don't like using a mouse in a certain game, and you prefer an Xbox360 controller, but you still like using WASD, SHIFT, SPACE, CTRL, etc. So you have something with analog joystick, RT and RB[and maybe some sort of horizontal scroll wheel :D] that you can plug in to the USB port at the right side of the new keyboard like if it was a USB flash memory)^Something like this but not that ugly.

4 Votes | 4 Comments

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Alienware,

Impossible to purchase Alienware laptop

Jul 29, 2014

1 Vote

Status: Acknowledged

I was so keen to purchase a new Alienware laptop until Dells option choices hit me in the face.Here's what I wantedAlienware 17with TrueLife DisplayI7-4940MXWin 7 Ultimate32Gb memory2TB hard dive with 80Gb cachingNvidia 880MBut the website makes this IMPOSSIBLE! If I select the ALienware 17 that allows you to select the TrueLife display (which is a low end unit for some strange reason), then I cannot get the I7-4940MX cpu or 32Gb memory or the 2Tb disk option.So then I moved up the Alienware 18 line because they all have Truelife displays. I selected the highest model, the only one that offers the I7-4940MX but there are problems here too. It wont let me choose the disk option. It ONLY allows the quad play SSD disk drives. I dont want that because it takes the optical bay for the 4th drive and so you have to give that up. I have to give up an optical drive to get the better cpu?? This makes NO sense to me.Whoever decided to market these laptops this way should be firedThe other thing that burns me to no end is the pricing. Right now the top 3 Alienware 17s are given a discount (10 or 12%), at Dell.com I live in Canada and I cannot purchase from the US site. I have to use Dell.ca. And these discounts are not offered there. This is insane.I called customer support and all they can do is tell me they cant do anything. They would not even contact someone in marketing to explain this crazinessDell, if you want me to buy your products you have to fix this crap. I remember when Dell websites were great because they allowed all the optionsM

1 Votes | 3 Comments

Categories: Dell Web Site, Alienware,

Water-free Liquid Mobile Cooling System

Jul 29, 2014

2 Votes

Status: Acknowledged

I think Dell should fit a water-free liquid cooling system in their enthusiast laptop lines.In fact, it was even prototyped by asetek.com (http://asetek.com/laptop.aspx)Dell only needs to fill it with Gallium. Just make sure that it's Aluminium-free as Gallium hates (or loves?) Aluminium so much that Ga eats Al.This will potentially elimates the 4.4 GHz as overheating won't be a problem anymore.Courtesy of asetek.com:

2 Votes | 2 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

fully custom alienware 17 and 18

Jul 28, 2014

2 Votes

Status: Acknowledged

we are paying a premium price for our alienware laptops why cant we customize them. they are averitised as fully customizable but are not. i recently ordered a 17 i was forced from a 780m to the r9 m290x since i wanted a laptop with a blu-ray drive under $4k i also wanted to upgrade my cpu but could not... i understand part of why you all do this is so you can ship them faster but what is wrong with doing it like most other gaming companies prebuilt fast ship models or a fully custom option with a slightly longer wait time.. i wanted to replace my 17 already with a 18 infavor of sli/crossfire but you cannot get bluray at all i just dont understand this reasoning do i need to take my buisness back to falcon northwest.

2 Votes | 3 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

Better design for the Alienware page

Jul 25, 2014

2 Votes

Status: Acknowledged

 The homepage is perfect. The rest is not. Let's start with the Laptops and Desktops' section. It starts well, but the gallery button(s) should be changed; as there are 5 miniatures, people think that those are the only five pictures. replace them with a single miniature or a "gallery" icon. but not that small, please, and add a lot of new pictures from closer angles (this applies for the X51, Aurora, 14, 17 and 18). Then, I don't know if it's just me, but the video doesn't work. I click the video, the gallery pops out at the 11/11 (for example, the X51 gallery has 10 pics and then one video) and there's nothing but a black square and the audio. Seriously? The "build yours" section. Add a video to the "Features and Design" part. Many people will get to the Aurora (for example) with a link in a message from a friend: -Dude look at this computer, it's a beast! http://www.dell.com/ca/p/alienware-aurora-r4/pd.aspx-So they didn't watch the video which is in the previous page that says Desktops. Make a map picture that labels every port, macro or special point of the system (like the pictures at the beginning but more complete). It NEEDS the "Home button".It's at the previous sections as a little white alien head but it's not in any of the "build yours" section! But you can still see a little home button that takes you to the Dell homepage, not to the Alienware homepage. This also happens with this:  Home & Home Office> Laptops & Notebooks> Alienware> Alienware 17> Alienware 17 LaptopNone of those buttons takes you to the previous pages, it takes you to dell's page, which I found confusing at first. The "Gearshop" section. It talks by itself. Just compare. Click the button "Learn more" below the Headset or the carrying cases and then click the one below the Tactx mouse and keyboard. You will see what needs to be improved.  And the last little issue, is that when you have the little white sign which says "Chat with Dell now" you can scroll horizontally forever. lol. I think that's it.  

2 Votes | 1 Comment

Categories: Dell Web Site, Alienware,

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