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130

Direct2Dell is wasting energy buffering videos automatically

130 points posted to Dell Community, Environment by jervis961 11/20/07

Why does the Direct2Dell site automatically buffer every video on a web page? This is a complete waste of energy and slows load times for the page when there are several videos posted. Make it more like youtube where you click on the video and then it buffers.

premcv
11/20/07		 Sometimes, it skips and restarts all over. Its happened to me a couple of times.
jervis961
11/20/07		 It takes forever to load sometimes and if I only go to see if there are any new comments its a pain.
premcv
11/20/07		 Yes, I've faced the same harrowing issues.
cosh
11/20/07		 Agreed. It's quite annoying.
jorge
11/20/07		 I guess that was the fix or upgrade to the site, I click on it then give up and just go away. What a waste.
jervis961
Jan 6		 I can't believe they didn't even comment on this, the site still does it.
cosh
Jan 8		 It's annoying on all web sites which do that. Post it a few more times. Maybe you'll get lucky and they'll notice it eventually.
lionel
Jan 19		 jervis961: I just responded to your comment on D2D from way too long ago: http://direct2dell.com/one2one/archive/2008/01/11/40971.aspx#41628

Sorry about the delay. I touched on this idea about not autoloading the Flash videos. Bottom line, I had checked on this shortly after we introduced a new video player for D2D last year. It will take some custom work.

Soon, we're going to formalize this process on how we deal with enhancements. It should help us plan longer-term for D2D enhancements. This issue will be one of the high-priority enhancements I'll ask for. When I know more about what's required and a timeline that's realistic, I'll share it here.
jervis961
Jan 20		 I know you've been busy Lionel. ;) I like your plan, thanks for responding. I do have one complaint about Direct2Dell though since I have your attention...

Why doesn't anyone from Dell respond to direct questions since they have to read them and approve them before they get posted to the site. I'm not talking about just you but the ideastorm section as well. here are some links to 2 posts with questions waiting for

http://direct2dell.com/one2one/archive/2007/12/24/39585.aspx#comments

http://direct2dell.com/one2one/archive/2007/11/30/36937.aspx
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