STEVE HARVEY ON HAVING BIG IDEAS
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The Dell Experience, Reloaded | on Linux & Windows

430 points posted to Operating Systems, Sales Strategies, Desktops and Laptops by dhart 07/17/07 **IN PROGRESS**

Offer as an OPTION on all Dell PCs a well-chosen collection of add-on software, "Dell's best picks", including Dell visual themes and other software settings.

- Create a unique and distinguishable Dell look & feel (like Apple has done)

- Use advanced interface design with transparency, compositing, 3D effects, etc.

- Make it slick, polished, dead-easy to use and well integrated (e.g. make Vista look better than Microsoft has done)


- Make the Dell software pack look & feel similar on Linux, Windows XP and Vista

- Offer the Dell software pack on all new PCs, and for download for old Dell PCs and competitors' PCs

- Promote Dell software and services such as Online Backup & PC TuneUp

- Deliver updates for drivers and ALL other bundled software

- Include other rich online applications, with Firefox add-ons and themes

- Generate extra revenue with subscriptions, extended theme galleries, thematic tie-ins to movies, music, toys, and other consumer stuff (e.g. Spiderman™ theme by Dell™, etc.)


- Allow the user to easily revert to OS-default settings, and back again (with one click!)

- Allow the user to selectively choose to enable/disable each component (like Google Pack has done)

- Allow the user to select between profiles such as "Simple", "Family", "Power User", and "Custom"


- Set a high standard for any software to become part of the Dell software pack (e.g. components must be well-behaved and not popup-infested crapware)

- Make clear distinctions for each component whether it is open source, proprietary freeware, proprietary trialware, subscription-ware, etc.

- Make clear the impact on system resources for each component (e.g. startup items, estimated percentage of use of system resources such as memory, storage, CPU, network, etc.)

jasonwh2
Mar 7
Merged Idea originally posted 08/06/07
Time for Change – Show Us New Generation of Look and Feel for the Dell Experience

New GUI development technologies have been around for years now. We wish Dell takes advantages of these technologies to bring new generation of user experience to Dell brand-named software, as well as Dell visual themes for add-ons in the Dell software pack. This makes Dell stand out.

One example of these technologies is WPF. Here is a link to an MSDN blog introducing an excellent 11 min video about WPF.

http://tinyurl.com/24zx86

We expect to see the new generation of the GUIs has as many as the following characteristics and capabilities (inspired by dhart's posting at http://www.ideastorm.com/article/show/71799/The_Dell_Experience_Reloaded__on_...)

Turn GUI components as eye candies wherever appropriate.
Adopt modem design with transparency (Aero Glass Effect for Vista), scalability (use vector graphics), compositing, 3D effects, animation, so on and so forth.
Make it naturally blend into OS. Make it look like part of the OS GUI or a slick extension. Make it even look better than applications coming with OS.
Create a feel of simplicity. Make it user friendly and versatile.
Make it easily distinguishable with Dell unique look and feel.

jeremy_f
Mar 7
Merged Comment originally posted 08/07/07
Changed status to **COMING SOON**.
jeremy_f
Mar 7
Merged Comment originally posted 08/07/07
We agree, it is time for a change, and you are absolutely right that there are a variety of new technologies including Windows Presentation Foundation that will enable Dell to vastly improve the look and feel of our software UI. Right now we are working on just that. I am on Dell’s software team, and want to thank you for your ideas here… we’re reviewing the characteristics and capabilities you listed.

I also want to provide a few updates on where we are today… as you may have heard, Dell is making considerable investments in software across the organization as demonstrated by our recent acquisitions of Zing, ASAP software, and Silverback Technologies. With the launch of Vista, we have made improvements in the “Out of Box Experience” related to software. One example of this is the creation of the Dell Welcome Application, a tool that provides our customers a flexible way to complete critical set-up tasks while allowing them to get to their Desktop quickly.

But there is much more progress to be made… and we appreciate your ideas and feedback… stay tuned.
dhart
Mar 7
Merged Comment originally posted 08/07/07
jasonwh2
Mar 7
Merged Comment originally posted 08/08/07
I do apologize to dhart that I should have quoted his posting.
jackie_c
Mar 7
Changed status to **IN PROGRESS**.
jervis961
Mar 8
Thanks jackie
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