The Dell Community has contributed: 9380 ideas | promoted 642163 times | 71615 comments

How IdeaStorm Works:

Post Promote Discuss See
Sales Strategies Comments | Sales Strategies Ideas | Software Comments | Software Ideas
3330

Crapware

3330 points posted to Sales Strategies, Software by mcneiljohn 05/06/07

Completely eliminate all crapware on new computers, but provide access to all trial software versions on a dvd requiring conscious action by the user to install and provide a booklet with a brief description of the promoted products.
I will shortly replace my aging Inspiron 8000 and hope to not be initially frustrated by having to remove unnecessary and unwanted programs.

mistern
05/06/07		 http://www.ideastorm.com/article/show/61743 (No Extra Software Option)
slimbobwe
05/06/07		 I purchased a new inspiron 1501 last friday and I specifically asked for no crapware, especially mcafee av suite. Guess what happened on my initial boot-up of this system, McAfee Internet Security Suite, staring me right in the face waiting for my setup answers. I couldn't bellieve it! Anyhow, I called Dell and eventually got the help that I needed to get rid of the mcafee prgm before I had to setup the prgm. (it won't go away,even after you re-boot until you set it up. Mr. Dell, everyone who buys your boxes is not a novice, some people want to put their own choice of AV/spyware suites on their new computer and you locking them into a 90 day free trial with mcafee ... even after you've been asked NOT TO PUT THAT CRAP ON MY COMPUTER is not appreciated. You also put Google toolbar for windows on my computer and assorted other crap that I specifically asked not to be put on there. Why would you put Roxio AND MyDVD AND Sonic on the same laptop??? I just don't get it. You waste my time when I have to take all of this crap off of the computer.
Thank you and whomever else for reading my very important RANT about your crapware policy!
Stan Mosley
badblood
05/06/07		 Duplicate
lordcobol
05/08/07		 This is about the 20th time I've promoted a post like this, but I'll keep doing it until I hear that Dell is doing it.
Letting us install crapware we want is MUCH better than making us uninstall crapware we don't want, and its not just a matter of the time it takes. I've been messed up several time by buggy uninstall routines, including once about 2 years ago on a brand new Dell, when it gave nasty error messages after I uninstalled the crapware and had to go on a registry hunt to get it to boot up cleanly.
Unless / until software companies debug their uninstalls, making us use them is not a satisfactory solution. They really need better quality control on their uninstalls than they often seem to have on the rest of their apps.
shooters
05/13/07		 @DUPLICATEOF 61743
scott31337
05/22/07		 ....make money off of that stuff included, you do not like it, try this..
http://www.pcdecrapifier.com/
Please log in to post a comment
last 100 promotions: