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Business Model for Emerging markets

100 points posted to Dell by faraz 05/02/07

Traditionally, Dell has struggled with its direct model in most emerging markets. This is not because direct model cannot work there but rather because the direct model has to be executed in a different way, as compared to mature or developed markets.

The following business idea revolves around capitalizing on strengths of local PC brands that have emerged in most emerging markets. These local PC brands generally are volume leaders in their respective markets, and have evolved in very much the same manner how Dell did throughout 90s.

If Dell’s strength of (a) superior product (b) affordable prices and (c) efficient supply chain management can be combined with a Local OEM’s strength of (a) local market knowledge (b) ability to efficiently deploy PCs and (c) bargaining leverage with local institutional customers, then it will create an ‘almost perfect’ partnership. This way, both partners can offset each others weaknesses and combine strengths to create unmatched synergies. Such a Joint Venture could be in the form of an equity partnership or simply a technological collaboration. In either case, the idea is to synergize each others strengths for mutual interest.

If this idea sounds worth exploring then I can perhaps elaborate on why this business model is bound to work, and also a detail plan on how to make it work.

Best Regards,
Faraz S.

soneil
05/03/07
So you idea is that . Dell local business partner, like the one Dell already have in africa, instead of receiving Dell PC from Ireland. Will received part and will build system localy on demand instead of receiving a ready system from the dell factory ?
faraz
05/03/07
Yes, very much how you have put it; though I am not sure how the business proposition is structured in Africa.

The responsibility of local warehousing, assembly, sales and distribution will lie with the local partner while Dell shall take care of product development and process improvements.
soneil
05/03/07
Well faraz the key of dell suply chain is that they don't even have the part in stock. Every parts get ship to the factory as needed. Not ideal for Africa.

If the local partner received part instead of whole system. I would think that part would have a bigger volume than system, since system already have motherbord, media drive. hard drive, power suply, cables inside the system. Shipping system will take a lot less volume.

Currently in Africa things goes like this.

A customer go see local parter with is configuration for a dell PC that he want.
Local parter than order from the factory or thru a Master distributor.
System get build on order in factory like direct countries.
System is ship by air or container to the local parner who deliver it to the end-user. Take at least 3 weeks from purchase date to get delivered or more if sent by container.
Local partner take care of Warrenty.

 
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