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-40

Easier Navigation

-40 points posted to Dell Web Site, Desktops and Laptops by tofucubes 03/30/07

I can't stand navigating through the dell site it's so hard to buy a notebook or a pc...
it took me a bit of time to figure out that I needed to click continue instead of being stuck on a page of flash animations of that current notebook. it's absolutely ridiculous to have to search for the button to buy the product I hate having to go through so many clicks

1. homepage go over notebooks and click home and home office
2. scroll down on Inspiron or XPS model and (click choose) I do like the nice side options to narrow your selection
3. choose model number of model (click more details)
4. watch a flash video that take up nearly whole screen and makes it hard to find where to buy the product... scroll to the right (not down) to see (continue button)
5. choose from setup models click (continue and select services)
6. select service package and click (choose)

and now FINALLY WE GET TO FINALLY MAKE THE LAPTOP
does this seem a little bit too much just to start buying a laptop...I think so

Look at hp's store
1. instead of a "flashy" mouseover
the home and office is preselected for you so you can just click Notebooks pretty intuitive although really small text
2. they're separated into purpose instead of low-end and high-end and also mark a start price and lot less scrolling down page infact it fits on page
3. setups with comparison and easy to tell where to go to continue down the page not to the side
4. they have flash video that's small and you can tell where to click next customize
if you wanted to learn more they have overview specs and warranty & support tabs all just appearing on the screen in-case someone needs them

and now you're ready to customize
A LOT EASIER TO NAVIGATE and prices are nicely marked and displayed...an uglier site but a more useful one

it would be better if the homepage wasn't just mouseover too
I also don't like how the customizing is one thing at a time...it takes too long list view is almost always better...

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