all Ideas
No more plastic wrap, please
Environment submitted by falbert
May 22
In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...
Something to think about
4670
Standardize Power Cables for Laptops
Accessories (Keyboards, etc.), Laptops submitted by badblood
08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.
Make an effort to promote and implement standard power cables for laptops.
Please see dawn_l's comments below.
25610
Make Linux a choice on all systems
Linux, Desktops and Laptops submitted by synful
Jun 8
Guys, why is it when you can allegedly get Linux on desktops and laptops, that it is never an option in the configuration of a product prior to purchasing?
All we seem to get as an option is Windows and then there is no option to not have Windows as an operating system. I understand that you may have reasons behind the system not having Linux as an option but surely you do not use hardware that is so non standard that either Ubuntu or SuSE will not work on it?
In the event that the computer that you use is not Linux compatible, then note this on the configuration page accordingly. For arguments sake have a pop up advising that some hardware is not compatible with Linux if it is selected as an OS choice.
1990
Stop Overcharging on Notebook RAM
Sales Strategies, Laptops submitted by realskript
08/28/07 **UNDER REVIEW**
Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...
It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.
thanks =D
PS..... PROMOTE THIS!!!!
18070
switch to LED monitors
Monitors and Displays, Laptop Power submitted by yardsale
Jan 16
I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why!
9120
Put Ubuntu on the list of operating systems when building a PC!
Linux, Sales Strategies, Desktops and Laptops submitted by samb0057
08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.
I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.
23980
There should be an option of having no trialware on all computers
Software submitted by jervis961
08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?
"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"
Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers
22550
Pre-Installed OpenOffice | alternative to MS Works & MS Office
Software, Desktops and Laptops submitted by dhart
02/17/07
Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)
OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.
Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System
Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.
CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
139039
Backlit Keyboards
Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu
02/21/07 **PARTIALLY IMPLEMENTED**
I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.
I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.
Check out the white LED backlights on the <ahref>XPS M1730.
22740
How about another update on the highest voted ideas.
IdeaStorm submitted by jmxz
Jun 19
It seems many of the highest voted Ideas are the most neglected by Dell
Pre-Installed OpenOffice | alternative to MS Works & MS Office (currently with 138079 points) has been one of the top-5-highest-voted Ideas on IdeaStorm since Feb 07. It has no "Status" regarding whether it's in progress, or rejected; and the only comments from Dell were just one employee's personal opinion.
No OS Preloaded (with 85050 points), has also been one of the top-5-highest for over a year. It's status is the same partial implementation (available on a couple models) that has been true from Dell since long before IdeaStorm was around (2004, if I recall). Clearly the Idea is popular because people want to see it on more models. Rather than just labeling the Idea as "partially implemented as always" - could you give some update on the progress on this Idea.
Firefox instead of IE (with 115593 points) has also been a top-5 idea for over a year. With the recent release of FireFox 3 - along with great press from the technology and business industry alike, another update on this idea would be very welcome. The recent Forbes article Why Firefox Matters clearly sees Firefox as the industry leader, and Wall Mossberg of the Wall Street Journal explicitly states that Firefox 3.0 Is the Best Browser for Web. Surely Dell would want to offer the best for their customers, no?
1030
De-segregate Laptops
Monitors and Displays, Laptops submitted by penguinsa
Jul 4
In my searches of laptops, under "Home & Home Office", I couldn't find any 15.4 inch WUXGA (1920x1200) machines. I foolishly concluded they didn't exist-
BUT THEY DO. They're segregated under "Small Business" but they exist- The Latitude D830, The Vostro 1510...
WHY? If I'm looking for a 15.4" laptop, why is a WUXGA "good enough" for Small Business, but "not good enough" for home users?
When I do a search on 15.4" screens- one of YOUR default Web searches- why are the Business machines excluded?
Are the Home Users simply expected to "Get to the back of the bus" ? How do you justify the segregatiion ?
610
Make it easier to clean the Fans on laptops
Accessories (Keyboards, etc.), Laptops submitted by pwl2706
Jul 10
It is very difficult to clean the fans on laptops...and the more dust that builds up over time increases the heat inside.
There should be either a way to open a couple of screws then pull or slide out the Fans so they can be 'hoovered' or cleaned with compressed air, or a software to make the Fan run in reverse mode that might clean it...
490
Ubuntu on Studio Notebooks
Linux, Laptops submitted by joshhendo
Jul 3
The new Dell Studio laptops look great! Taking the best design features from many other Dell products, and put them all into one.
This laptop actually looks like it should run Linux (that is the first thing I thought when I saw it). I don't know why I say that, but it just does. So, why not give it ago? I don't have a Studio, though I suspect it shouldn't take too much to get Ubuntu working (may need one or two drivers written, but from my experience with Dell laptops and Ubuntu, most things work well).
This is one of the products I would particularly like to see Ubuntu as an option to be pre-inatlled on if Ubuntu can't be an option on all models.
500
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