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-10

Things that make you go hmmm...

-10 points posted to Gaming, Service and Support by nystylin74 03/01/07

All I have to say is that my buddy bought a gaming computer from Dell and can't run any of the Battlefield series and a bunch of other games. He's called tech support 2 times and they came up with the same results. So they said that they would send him a new video card. Well they never did. SO I called back pretending to be him and I went through the same 3 hr processes to come to the conclusion the other 2 techs came to. So he says that they will send a new video card and to send the old one back in the same packaging. He never got that one either. So according to Dell he has 3 new video cards. Now I ask everyone this... First of all in this day and age of computer technology. Why did we have to go through the same exact 3 hr processes of troubleshooting the same crap. Don't other tech support guys put notes by your account about your calls and what has been done? And why do we praise dell if the promise and never deliver? In this case the video cards... And another thing... Don't people pay for 1 yr in home support when you buy a brand new PC from this company? Why has there not been any attempt to fix his pc and make him a happy customer? I'll tell you what! DELL LISTEN TO ME HE WILL NOT BE PAYING HIS BILL TILL YOU FIX HIS PC. If he didn't pay his bill every month you guys would be calling him to the legal limits of the FDCPA to get your money. Now why is it that your not doing your part?
Now lets get to the root of this post. I've read that Dell has been censoring their blog post here so that customers don't read the other customers bad posts about this company. Well. if your going to use the excuse that they were cursing and saying offencive things that could not be posted on a companies public post. So here it is no cursing slander or racist remarks. But I bet that you not going to let this post hit your forum. But guess what...?!?!?!? I will copy and save this post and if I see that your censoring it I will post it 100 times a day if I have to till it gets seen. If you ban me I will get a new e-mail address that I'll never use again and re-post 100 times a day till your It's get sick of seeing this post and deleting it. I'll make them spend all of their paid by you time to deal with me. Go ahead ban me and I'll keep coming back. Like a bad hemroid. So what's it going to be?????

nystylin74
03/01/07		 I wonder why this post doesn't show up on the comments tab...
bobpaul
03/01/07		 Dude, grow up. If you expect to be heard, try to write a well written post. If you want to see if Dell is going to censor you, wait for them to do it and then attack; don't threaten as if you know their intentions. A) You show your hand; B) You come off as immature

You post isn't even a request, it's just a rant. Call customer service, talk to Visa/Mastercard/Amex, whoever. I've been in a similar situation--Dell "sent" 3 HDs before I actually got one--but what would voting for your post actually do?
nystylin74
03/01/07		 Reason I said what I said is cause they are doing it, read this. .. http://yro.slashdot.org/article.pl?sid=07/03/01/1622236
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