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A few things

130 points posted to Dell by korax 02/26/07

1. Noise - I support a small number of users in my community - almost all of them have complained about the LOUD fan noise coming from Dell desktops.

2. Trailware - yes I'll add my voice to this - makes a new win computer a complete mess. Get rid of it!!!

3. Offer Firefox as browser option

4. Backlit keyboard on notebooks

5. How about a well designed desktop? Look at the imac.

6. OS options

7. Better support!!! I used to recommend Dell becuase of your great phone support. Now it stinks. You shouldn't have to pay extra for premium support.

8. General comment: When in doubt - SIMPLIFY!!!

 
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