Use Real Parts In Laptops
150
points posted to Laptops by laptopuser
02/17/07
The firm I founded used to use Dell laptops exclusively. However, we can no longer use Dell laptops due to the shoddy materials used. Examples of problems we've had:
- In Week 1, Latitude case cracks when picked up by the corner (as you can do with all other laptops!)
- CD drive falls out of Latitude when held in lap
- defective memory
- defective motherboard
- defective replacement motherboard (2x for the same machine)
- screws in laptop strip easily
- pointer stick breaks after 6 months; needs replacement
- keyboard breaks after 4 months; needs replacement
- monitor breaks after 8 months; needs replacement
And there are only 3 of us! On average, we had to have our laptops serviced more than 2x per year each. Thankfully the on-site service is generally good. Too bad we were able to get to know the repairmen!
When we switched to ThinkPads and later MacBooks, we have not had similar problems. In fact, we don't really know how good the service is because the machines just work. 2+ years on the ThinkPad, nearing the first year on the Macs without a single incident.
You have to fix the quality gulf.
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