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You Ask Us Questions

580 points posted to IdeaStorm by brokencrystal 08/19/08 **UNDER REVIEW**

Why don't you guys (Dell R&D) ask us some questions on ideastorm and let us vote on them like we do now? This way if you guys have an idea you want to include in an upcoming product, you can ask our opinions and let us promote or demote the ideas. This would be much better than developing something, then waiting for us to complain about the finished product. I am sure that costs you money in sales, redesign, and development.


Please see vida_k's comment

vida_k
08/19/08		 @brokencrystal... We have done this a few times in the past. One example - vote on the side panel of the XPS 730:
http://www.ideastorm.com/article/show/66415/Now_You_Choose__Concept_2

And today, kara_k is adding questions for people to vote on the top questions they would like to ask Michael as a Small Biz owner. (See Lightning Rod pic of Michael that was just put up and Kara's questions)

While today it isn't product design related, I think we may be interested in doing more in the future. Let me talk to some of our design teams and see if there are things we want and can and should and are able to ask. Consider it under review for now.
vida_k
08/19/08		 Changed status to **UNDER REVIEW**.
penguinsa
08/19/08		 Sounds like a variation on the "Focus Group".

Dell have mentioned they sometimes don't respond, to avoid Tipping Their Hand to competitors. BUT- what's to stop a Dell representative from posting an idea, under an assumed name? I'm not saying it happens, I'm just saying it COULD.
 
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