No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 67 Comments »

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
93 Comments »

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











86 Comments »

Please make Ubuntu XPS Notebook cheaper than XPS Vista Notebook

Linux, Operating Systems, XPS products submitted by dki May 26

Hi,
I have tested the price of the default Vista-Notebook XPS M1330 (in Germany) and the Ubuntuversion with the same Configuration. The result was amazing :(:

Vistaversion: 909,00 €
Linuxversion: 923,44 €

Is Vista cheaper than Ubuntu?? I can not imagine.

So my wish: Make Ubuntu-Laptops competitive! 19 Comments »

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 47 Comments »

Use magsafe power connectors

Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**

MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon.



They are very cool and quite sensible.





87 Comments »

Make Linux a choice on all systems

Linux, Desktops and Laptops submitted by synful Jun 8

Guys, why is it when you can allegedly get Linux on desktops and laptops, that it is never an option in the configuration of a product prior to purchasing?

All we seem to get as an option is Windows and then there is no option to not have Windows as an operating system. I understand that you may have reasons behind the system not having Linux as an option but surely you do not use hardware that is so non standard that either Ubuntu or SuSE will not work on it?

In the event that the computer that you use is not Linux compatible, then note this on the configuration page accordingly. For arguments sake have a pop up advising that some hardware is not compatible with Linux if it is selected as an OS choice. 2 Comments »

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







127 Comments »

GeForce 9M series of laptop GPUs on Dell XPS laptop

XPS products, Laptop Power submitted by helmecj01 Jun 3

Dell needs to have the New Geforce 9M series of laptop GPUs on Dell XPS laptop.

http://www.engadget.com/2008/06/03/nvidia-gets-official-with-geforce-9m-serie... 33 Comments »

Don't put the Dell logo upside down on the Mini Inspiron

Laptops submitted by jervis961 May 29

I didn't notice this last night as I was checking out the pictures of the new Dell Mini but it was pointed out by JamesWeb on Dell's "yourblog" that the Dell logo is upside down.



Please don't leave the logo like that, it looks bad. 52 Comments »

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





131 Comments »

Give Open Source Software a Higher profile On Dell.com

Dell Web Site submitted by aikiwolfie May 22

From InformationWeek.com : Open Source Quality Improving, But Development Assumptions Need Revising

This report confirms what open source supporters have known all along. Open source developers deliver very high quality code. As such Dell should be giving the open source developers it uses a higher profile on Dell.com instead of hiding them away in some dark recess out of the way!

At the very least give your own in-house open source developers more exposure! They deserve it after all the top quality code they've produced, tested and tweaked. 3 Comments »

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07

Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
562 Comments »

Install FireFox 3 as the default browser

Software submitted by badblood Jun 18

It's your second chance. Firefox has come out with a gleaming new version of their internet browser. So install it as the default browser before it's too late.

27 Comments »

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 28 Comments »

Offer Ubuntu Netbook Remix OS on your Ultra portables

Linux, Operating Systems, Laptops submitted by jervis961 May 25

The new Ubuntu Netbook Remix OS will be announced the first week of June according to an interview with Canonical chief executive Mark Shuttleworth.

http://www.engadget.com/2008/05/25/canonical-ceo-says-ubuntu-netbook-remix-bu...

The OS is Tailor made for ultraportable type systems. They have been working with Intel on the project so it should run very well on the Atom Processor

33 Comments »

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out the white LED backlights on the <ahref>XPS M1730.
296 Comments »

Put Ubuntu on sale at the same time as Windows (unfair to Ubuntu sales count if we install it afterwords)

Advertising and Marketing submitted by brett_alton Jun 26

I'm pretty frustrated to receive a flyer with a Inspiron 1525 laptop on sale for $599 while the Ubuntu laptop with the same specs are $699.

Why is this frustrating you ask? Why don't you just buy the $599 laptop, wipe it and put Ubuntu on it you say?

Well, I can easily purchase the $599 laptop, wipe Windows off and put Ubuntu on but there are two problems with that:

1) I don't get Dell's support for Ubuntu Linux
2) Dell doesn't see what I do with my PC after I purchase it, thus, they don't know that they actually sold an Ubuntu laptop. This means that it is one more Windows laptop sold over a Ubuntu laptop. Why is this important?

Well, apparently a few weeks after supporting Ubuntu, Dell sold 40,000 Ubuntu-based laptops. It is finally my turn to purchase one, but I want to be added to that count so that Dell knows I'm buying an Ubuntu-based laptop. Why is this important?

I want Dell to continue selling Ubuntu-based laptops, so I think it would be in the Linux communities and Dell's best interest to offer the same deals on Ubuntu laptops as Windows laptops.

I don't want Windows Vista and I don't want you to think I want Windows Vista. I want Ubuntu, but I want to pay the same price as the other guys. 7 Comments »

Matte (non-glossy) screen option on Studio laptops

Laptops submitted by blomster Jun 26

Please add the OPTION of a matte screen to the new Studio 15 and Studio 17 laptops -- preferably to all of the available resolution and backlight versions. Glossy displays are a deal-breaker for me. 4 Comments »

How about another update on the highest voted ideas.

IdeaStorm submitted by jmxz Jun 19

It seems many of the highest voted Ideas are the most neglected by Dell

Pre-Installed OpenOffice | alternative to MS Works & MS Office (currently with 138079 points) has been one of the top-5-highest-voted Ideas on IdeaStorm since Feb 07. It has no "Status" regarding whether it's in progress, or rejected; and the only comments from Dell were just one employee's personal opinion.

No OS Preloaded (with 85050 points), has also been one of the top-5-highest for over a year. It's status is the same partial implementation (available on a couple models) that has been true from Dell since long before IdeaStorm was around (2004, if I recall). Clearly the Idea is popular because people want to see it on more models. Rather than just labeling the Idea as "partially implemented as always" - could you give some update on the progress on this Idea.

Firefox instead of IE (with 115593 points) has also been a top-5 idea for over a year. With the recent release of FireFox 3 - along with great press from the technology and business industry alike, another update on this idea would be very welcome. The recent Forbes article Why Firefox Matters clearly sees Firefox as the industry leader, and Wall Mossberg of the Wall Street Journal explicitly states that Firefox 3.0 Is the Best Browser for Web. Surely Dell would want to offer the best for their customers, no? 41 Comments »