The Dell Community has contributed: 9479 ideas | promoted 648365 times | 72856 comments

How IdeaStorm Works:

Post Promote Discuss See
120

Dell improve your Crystal monitor offerings (as well as all of your other monitor offerings)!

120 points posted to Dell, Monitors and Displays by winoffice Mar 12

Take a look at this Dell Web page for the Dell 22" Crystal monitor. I have to say that I really like it for its slim and transparent design, and because it has speakers included so I would not have to buy them separately.

BUT I WILL NOT BUY IT, because you do not offer a 1920x1200 screen resolution on it! I also will not buy it because I am forced into getting an integrated webcam with it, I will not use it, and I will not pay for what I will not use!

And about the screen resolution, Dell offers a 1920x1200 screen resolution on its 17" notebook displays (the Vostro 1700, whose display options are on the end of the page, is a 17" notebook, and on that page "WUXGA" means 1920x1200).

And yet for some reason Dell offers only a 1440x900 screen resolution on its 17" desktop displays (they offer 1920x1200 only on the monitors that measure 24" or greater).

So Dell thinks that desktop users have less vision than notebook users? Or Dell thinks that I sit close to my notebooks, but not to desktop monitors? I can tell you that the answer to both of the previous questions is no! I use both desktops and notebooks and of course my vision is the same, no matter which of those I might be using at a given instant. And I sit close BOTH to notebooks AND to desktop monitors.

If Dell can offer 1920x1200 on its 17" notebook displays, then they can definitely do the same for 17" desktop displays.

And why so you offer the Crystal monitor only in the 22" screen size? I would like to see other screen size options as well.

And finally, if you can offer integrated speakers on the Crystal monitor, then you can do the same for their other monitors.

So what are the ideas?

1. Offer a 1920x1200 screen resolution on all of your widescreen monitors that measure 17" or greater in screen size, and not only those that measure 24" or greater.
2. Let us opt out of getting the integrated webcam on the Crystal monitor.
3. Offer the Crystal monitor in more screen sizes. Keep your current 22" model, and add to your Crystal line of monitors greater screen sizes (24", 27", 30") as well as smaller screen sizes (17", 19", 20").
4. Offer integrated speakers on all monitors, and not just the Crystal monitor.

And by the way, this idea is partly related to an earlier one of my ideas, but this is not an exact duplicate of that idea. For whereas that idea talks specifically about screen resolution, this idea covers much more monitor issues than that.

lugo02
Mar 12
Integrted speakers should NOT be offered on all models. The same way you do not want to pay for an integrated camera you won't use, is the way other people won't want to pay for an integrated speaker that they won't use
winoffice
Mar 12
You obviously didn't read the idea. Didn't I say "OFFER integrated speakers"???????????????? "Offer" means that you could always opt out if that was what you wanted, just like I said "opt out of getting the integrated webcam". That means "still offer the webcam, but let us choose not to get it". Likewise with the integrated speakers, offer them but let us opt out if we want.
lugo02
Mar 12
If the webcam and speakers are integrated then offering those as options is not really possible unless Dell is going to custom build the monitors for order. It's one thing to custom build computers from various parts, but I am sure manufacturing custom monitors for every order will be quite expensive for Dell and the customer. Personally I prefer the speaker bars that they currently offer.
freemenow
Mar 13
Maybe part of the proble is that higher resolutions are difficult to reach with HDMI. DisplayPort is the way to go: http://www.ideastorm.com/article/show/10077942/Use_DisplayPort_everywhere_dro...
jervis961
Mar 13
By the way congrats on being added to the member spotlight winoffice. I just saw it today.
winoffice
Mar 13
freemenow, actually HDMI is not necessary to get the 1920x1200 screen resolution. I have monitors which can get the 1920x1200 screen resolution, even if they use DVI or even VGA.
winoffice
Mar 13
Member spotlight jervis961? Please clarify that. Oh I have just forgot, I had something else to say in the idea as well!
jackie_c
Mar 13
@winoffice: Go here and scroll down a little and you will find Member Spotlight :)
cestuila
Mar 13
Independant desktop screens need lower resolutions than laptop screens.
Why? Because you sit closer to your laptop screen than to a desktop screen.
=> demoted.
winoffice
Mar 13
@cestuila: "Independant desktop screens need lower resolutions than laptop screens.
Why? Because you sit closer to your laptop screen than to a desktop screen.
"

You obviously did not read the idea. Did I not say "And I sit close BOTH to notebooks AND to desktop monitors."???????????????????????????????? That means that I sit as close to my desktop screens as to my laptop screens.
jervis961
Mar 13
The sitting distance difference is so small that it makes no difference.
cestuila
Mar 13
I don't understand why you would sit as close to a desktop screen as to a laptop screen.
But maybe your (win)office isn't designed the same way as mine...
winoffice
Mar 13
And I don't understand why I wouldn't sit as close to a desktop screen as to a laptop screen.
cestuila
Mar 13
Desktop: http://images.furniture123.co.uk/F123images/Catalogue/itm/GER001/fol007019.jpg
Laptop: http://www.bbc.co.uk/home/images/main_promo/webwise/man_laptop_cae0e3_r_1.jpg

That's what I believe is the difference.
winoffice
Mar 13
That is not the case with me. With me the desktop screens are as close to me as the laptop screen is. Why would I want the desktop screen to be so far away from me? And what if I need to change a setting or two on it? I would rather have it closer to me to make that easier.
cestuila
Mar 13
Ok, but if you want a screen specifically designed for your specific needs, you might have to pay the price that goes with it ;)
Please log in to post a comment