What can Dell do to make IdeaStorm better?
Duration: Nov 18, 2010 - Dec 3, 2010
Dell (and specifically, the Social Media and Community Team) would like to hear your ideas on how to take IdeaStorm to the next level, and specifically, how to make IdeaStorm a more engaging and vibrant ideas community. What type of involvement would you like to see from Dell? What features would you like to see on the site? What ideas do you have for updating the idea submission and refinement process?
We want to hear what you, the IdeaStorm community, have to say!
This Storm Session will run until Thursday, December 2nd. Please note that we welcome constructive feedback and that the community expects civil discourse, please.
Auto-Archive old, stale or uninteresting ideas
For ideas that are "old" or not popular with the community, automatically archive them after a specific period of time.
For example if it were know that ideas that receive no votes or comments in a 90-day time window that these ideas would be automatically archived, two things would happen.
First, the clutter automatically cleared out of the way so that one could focus on fresh ideas. Second, there would be a built in promotion component. Whomever was the original poster would be incented to continually recruit new participants in that specific idea or even recruit new community members.
Naturally if you did this, you would need put a timer on ideas that are getting within the 2-3 week range so that the author could get back out there and start promoting. And any given post or comment would reset the 90-day timer.
More Storm Sessions and Better Promotions of Storm Sessions
I like the concept of the Storm Session / IdeaJam, however this part of the site seems to have been dead for a while. I seems that it would benefit Dell, in terms of getting people to "focus" their creative energy on a set of defined constraints as opposed to just opening up to virtually any idea at once.
There also is a definite problem when it comes to promoting the fact that a Storm Session in progress or about to start. I cam about this one quite by chance.
You have my email address, drop me a note a few days before a Session starts and I bet you will get more participation.
Thanks for listening.
This idea has been changed to Partially Implemented. We have several storm sessions set up for the near future and are working to improve the promoting of them via social media and Dell Community sites rather than email. Thanks to robgtx for the submission.
Start listening to our ideas!
Here's the quote from Dell regarding this Storm session:
"Dell (and specifically, the Social Media and Community Team) would like to hear your ideas on how to take IdeaStorm to the next level, and specifically, how to make IdeaStorm a more engaging and vibrant ideas community. What type of involvement would you like to see from Dell? What features would you like to see on the site? What ideas do you have for updating the idea submission and refinement process?"
It's all very simple...start listening to our ideas. This includes the other ideas from this storm session, as well as other, older ideas that Dell has, so far, ignored. This also includes both ideas for improving Dell products and ideas for improving IdeaStorm.
Here, by the way, is the link to the main page for this Storm session, where you'll see the other Storm Session ideas I talked about (all very good, btw): http://www.ideastorm.com/sessionView?SessionId=a017000000NO3XoAAL
There are plenty of ideas that Dell can implement to improve this site (for example, more participation on your part, and of course listening to our ideas), improve Dell in general and improve the company's products (for example, reintroduce 16:10, and offer a no-extra-software option for real). These ideas, of course, are no-brainers and are some of the most important ideas, but there are many other ideas that Dell can put to good use.
Anyway, the point in this idea is of course that Dell needs to start listening to our ideas. Most (I'd even say all) of these ideas Dell has not listened to, which is very bad. To take the previously mentioned examples, we have no word from Dell on more implementation or participation, nor has Dell paid attention to the requests to restore 16:10 or pre-install less junk-ware.
If Dell were to actually listen to and implement these ideas, I'm sure we'd see significant improvements across the board.
Dell should look at past ideas for improving IdeaStorm
Post an "Ideas in Action" update.
Make the site "mobile" friendly.
Allow your business partners to participate in IdeaStorm.
Fix the log in function for IdeaStorm.
Bring back the ability to post videos on IdeaStorm.
Fix the idea contribution total.
Fix the page numbers.
Switch to "Webstorm" from SalesForce.
Delete the old ideas with negative point totals.
Clean up the place.
Improve the process for editing our ideas.
Follow through on your promises.
Add an automatic spell checker to the site.
Improve the idea process.
Offer Dell employees incentives to participate on IdeaStorm.
Focus groups for ideas under consideration.
Improve the moderation notifications.
Give community member awards.
Add a job title under Dell employee user names on the site.
Add better information to the user dashboard.
Add a rank to all ideas.
A new IdeaStorm home page.
Improve the speed of the site.
Make the idea viewing area bigger.
Discount coupons in exchange for user points.
Add a personal message function.
Add comment page numbers to the top of the comments on an idea.
Add a "random" ideas tab.
Add a chat function.
Update and fix the site's functionality.
Status Update: With the recent site update we took past ideas into consideration and used many of the ones listed here.